Service Executive (Medical equipment)

1 - 3 years

2 - 3 Lacs

Posted:2 hours ago| Platform: Naukri logo

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Work Mode

Hybrid

Job Type

Full Time

Job Description

Roles & Responsibilities:

  • Establishing and maintaining effective working relationships with clients by providing excellent customer service
  • Ensuring that clients receive prompt responses to queries or complaints
  • Following up with clients to ensure that their needs are met and that they are satisfied with the service provided
  • Relaying required technical product information to customers.
  • Resolving customer complaints brought to your attention.
  • Support in Planning, organizing, and conducting business meetings and events such as conferences, seminars, and workshops.
  • Cultivating solid relationships with clients through the provision of exceptional after-sales service.
  • Creating a positive onboarding experience for new clients.
  • Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
  • Filing customer records, including contact information, purchases and billings.
  • Conducting surveys and writing reports based on customer feedback on products and services.
  • Identifying ways to overcome clients' initial dislike of company products.
  • Optimizing client experience by addressing Treasurer or AT service-related requests.
  • Ensuring compliance, operational risk controls in accordance with the company or regulatory standards and policies.

Requirements:

  • Any Diploma or BE/Preferably Biomedical engineer, EEE or Instrumentation
  • Fresher or experience in medical equipments service field
  • Communication, presentation, and negotiation skills
  • Proficiency in Microsoft Office and other relevant software programs

Benefits:

  • PF
  • Insurance

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Cnergy Incorporation logo
Cnergy Incorporation

Technology and Consulting

Silicon Valley

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