Service Back Office Executive

Job Description

Roles & Responsibilities: Install and configure medical equipment at hospitals, clinics and diagnostic centres. Perform preventive maintenance, diagnose technical issues and repair faulty equipment. Provide technical assistance and training to healthcare professionals on equipment usage. Maintain service reports, records, and documentation for compliance and audit purposes. Ensure the availability of necessary spare parts and coordinate with the procurement team. Follow industry regulations, safety guidelines, and company protocols while servicing equipment. Stay updated with the latest technology advancements and undergo training as required. Work closely with the sales team to support clients with after-sales service. Filing customer records, including contact information, purchases and billings. Ensuring compliance, operational risk controls in accordance with the company or regulatory standards and policies. Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person