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Service Engineer (Customer Engineer/ Sr. Customer Engineer/ Team Lead)

3 - 7 years

5 - 9 Lacs

Navi Mumbai

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Service Engineering Breakdown Troubleshooting Team Supervision Preventive Maintenance Repairs Customer Relationship Management Field Support Business Field Service Coordination Escalator Maintenance Technical Troubleshooting

Work Mode

Work from Office

Job Type

Full Time

Job Description

Service Engineer (Customer Engineer/ Sr. Customer Engineer/ Team Lead- Service and Maintenance) Your main responsibilities 1. Role: The Customer Engineer will be responsible for repairs and maintenance of the installations in his route/territory with the help of the sub contractors and generating revenue through sales of spare parts resulting into zero downtime, breakdowns and customer call backs. What you bring 2. Responsibility: - Execute the periodic maintenance of the installations in his/her route as per agree time lines and considering the Schindler Safety and Quality standards. - Attend the call backs as and when received and complete the loop by providing feedback. - Plans the jobs and provides supervision to the sub contractors workers for timely completion of the service. - Propose sale of spare parts as and when situation demands. - Co-ordinate with the FSB for requirement of spares and components. - Ensures high customer satisfaction. - Ensure compliance of CoC.

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Schindler
www.schindler.com

Machinery Manufacturing

Saint-Gilles

60,000 Employees

189 Jobs

    Key People

  • Thomas Oetterli

    CEO

  • Frédéric P. Schmid

    CFO

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