Service Engineer Chennai

Company Description

Erfolg Ganar Pvt Ltd is a global leader in technological products at affordable prices and specializes in manufacturing pharmaceutical lab equipment, analytical equipment, clean room, and HVAC systems. The company emphasizes continual technological enhancement and provides comprehensive pharmaceutical solutions under one roof, backed by German technology support and investment. Erfol Ganar’s 21 CFR-compliant software, "LMAS1.0" includes features like E-Signature, E-Review, E-Approval, and sample management using RFID or BARCODE formats. Our products include a range of chambers, incubators, ovens, autoclaves, biosafety cabinets, and more, making us a complete solution provider for the pharmaceutical industry.

Role Description

This is a full-time hybrid role for a Service Engineer based in Chennai, with some work-from-home flexibility. The Service Engineer will be responsible for performing day-to-day tasks including troubleshooting, field service, technical support, maintenance, and repair of pharmaceutical lab equipment. The engineer will also ensure effective communication with clients and team members to address and resolve technical issues promptly.

Qualifications

• Troubleshooting and Maintenance & Repair skills
• Experience and proficiency in Field Service
• Strong Technical Support knowledge
• Excellent Communication skills
• Ability to work independently and in a hybrid work environment
• Experience with pharmaceutical lab equipment is a plus
• Bachelor's degree in Engineering, Electronics, or a related field