Service Desk

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.

Experience Range: 3 – 5 Yrs

What we are looking for

Must Have

Roles and Responsibilities:

1. Should be customer centric and understand the Service Desk (SD) support function.
2. Candidate should be proficient in written and verbal English to provide the required IT services.
3. Candidate must be ready to provide the support over the Phone Calls, Chat and other SD Channels.
4. Ready to work support during weekend also as per monthly roster.
5. Work and resolve Incidents and Service Requests tickets associated with Service Desk Support function.
6. Provide break fix support, Remote software installation, IT applications, advice and assist to Customer Users, as needed.
7. Remote Support to Provide equipment and hardware support including laptop, desktop devices, mobile devices, direct attached printers, local printers, scanners, and wireless networking etc.

Minimum Qualification:

• 15 years of full-time education

nafisa.b@tcs.com

Face to Face interview on 5th July 2025 (Saturday ) at TCS Location in Bangalore/Chennai

Disclaimer: We encourage you to register at www.tcs.com/careers for exploring an exciting career with TCS. At the time of your application to TCS, the personal data contained in your application and resume will be collected by TCS and processed for the purpose of TCS's recruitment related activities.

Your personal data will be retained by TCS for as long as TCS determines it is necessary to evaluate your application for employment as per our retention policy. You have the right to request TCS for temporary/permanent exclusion of your candidature from any recruitment related communication . For any such request you may write to careers.tcs.com.

Regards

Nafisa Begum

HR-Talent Acquisition

Tata Consultancy Services