3760 Service Desk Jobs - Page 48

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Role: Service Desk Lead Location: Hyderabad, India Work Mode: Work from Office 5 days a week Shift: 24x7 rotational support (including night shifts aligned to US hours) Experience Required: 5 – 8 years in IT Service Desk/Support, with at least 2 years in a Leadership or Supervisory role Employment Type: Full-time About the Role We are seeking an experienced Service Desk Lead to manage and oversee the L1 support team for a leading US-based Healthcare client. The Lead will ensure the delivery of high-quality Technical and clinical application support , maintain SLA/KPI compliance, and drive continuous service improvements. This role is both people-focused and client-facing serving as an escala...

Min 1 year in Int. Tech Support Voice after graduation Must Have: Troubleshooting on Windows OS & Microsoft Products Grads Only CTC: Up to 5.5 LPA Location - Hyderabad WFO Shift: 247 Shifts Both-Way Cabs Immediate Joiners HR PAYAL - 9257655181

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Prerequisites: Graduate,with minimum of 1 year of experience into International technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, ...

Dear Candidate, Greetings from Movate Technologies!!! We are hiring for Technical Support Engineers for Hyderabad location. Role- Technical Support Engineers Exp- Fresher Shift- 24/7,,WFO Location -Hyderabad Role & responsibilities Provide world class remote assistance to users via Chat, Phone and eMail Assists users by remote troubleshooting and resolving technical and service isues. Performs tasks according to standardized policies, requiring basic analytical and cognitive skills to address technical issues. Principle duties and responsibilities | Job Description : Provides comprehensive remote support across major operating systems - Chrome OS, Mac OS, Windows, Linux by utilizing readily ...

Required - Exp 6 Months - 3 Yrs Education – Graduation Location – Hyderabad Good Communication with International Voice Support experience. Experience in Troubleshooting Active Directory, RSA Token, VPN, Citrix, VDI related issues. Basic knowledge on MS office. Roles & Responsibilities. To maintain high login Efficiency (Availability) for customers To resolve tickets within agreed SLA of ticket volume and time To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements and company policies To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time (AHT), rejected resolutions or Reopen Cases To update worklog...

Required Skills: Should have minimum 1 year of experience in International voice process (Technical support) Should have Excellent communication Respond to and resolve IT support tickets via phone or chat. Troubleshoot hardware, software, and basic networking issues Escalate complex problems to second-level support teams Maintain accurate records and documentation Assist with user account setup, access, and other user related tasks. Note Night Shift Only one way cab - Drop will be provided Candidates with experience in domestic or non-voice processes are not eligible to apply

2-5 years of experience in an IT support/help desk environment. Exposure to ticketing system ServiceNow Mandatory experience in Call, Email and Chat service desk support. Log, categorize, & prioritize incidents and service requests in the ITSM tools.

Min 1 year in Int.Tech Support Voice after graduation Must Have: Troubleshooting on Windows OS & Microsoft Office 365 Grads Only CTC: Up to 5.5 LPA Location - Hyderabad WFO Shift: 247 Shifts Both-Way Cabs Immediate Joiners DM - 8529546798

Urgent Requirement for International Voice, Service Desk Freshers & experience with a minimum of 1 Year of experience is required Salary - 3LPA - 6LPA Pick & Drop Facility Immediate Joiner For More Info Call OR What's App Renuka @ 8261984933 Perks and benefits Shift Allowance. Performance & Client Incentives.

Role & responsibilities Tech Support-L1,L2,L3 PLS SHARE ME CV: galeiah.g@honeybeetechsolutions.com Job Description Must have: Mandatory skills: - International voice process, - Active directory, - Office 365, - Intune, - SharePoint, - IT Tech Support. - Excellent communication Note BPO experience is mandatory, for Tech Support Must Have Should have Service Desk Knowledge with strong communication Skill. Must Have Must have handled Physical/Virtual Servers. Should Know how to reboot, troubleshoot. Must Have Have strong knowledge on Patching (Either SCCM/ CMS or Kaseya or any other tools). Must Have System Admin knowledge on Cloud and On-prem Infrastructure. Must Have Should have moderate/fair...

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Prerequisites: Graduate,with minimum of 1 year of experience into International technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, ...

A Service Desk Job Description involves being the primary contact for technical support, diagnosing and resolving hardware, software, and network issues for users through various communication channels. Activities to be performed by the UAM Engineer

Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For International Service Desk Role With Leading IT Company. (Immediate Joining ) ----------------------------------------------------------------------------- Job Location: Hyderabad. Skill - Customer Support / Technical Support Advocate Education - Full time BCA/BTECH/MCA/BE/MSc/BSC- Computer Science Experience - 1 - 5 Years Work from office. 5 Days working/Rotational shifts/Cabs Available. Graduates with 1 year of international experience Salary upto Rs 5.5 LPA ---------------------------------------------------------------- Graduates with 2 year of international experience Salary upto Rs 7 LPA Language: Proficient in Eng...

Greetings !! We are hiring for----Service Desk Role with Leading IT Company. (Immediate Joiners) Job Location: Bangalore (Electronic City) & PUNE - HINJWADI Candidates residing in Pune and Bangalore can apply for the same. Note:- This is a WFO Profile and Candidate should be comfortable working for Bangalore / Pune Need Immediate Joiners Only International Experience is required Need Graduates with degree JOB DESCRIPTION Language: Proficient in English (Read + Write + Speak) Salary: Rs 5.5 LPA FOR 1 YEARS PLUS EXP Salary: Up to Rs 7 LPA FOR 2 YEARS PLUS EXP Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , web, chat and Se...

96283 73763 Greetings !! We are hiring for----Service Desk Role with Leading IT Company. (Immediate Joiners) Job Location: Bangalore (Electronic City) & PUNE - HINJWADI Candidates residing in Pune and Bangalore can apply for the same. Note:- This is a WFO Profile and Candidate should be comfortable working for Bangalore / Pune Need Immediate Joiners Only International Experience is required Need Graduates with degree JOB DESCRIPTION Language: Proficient in English (Read + Write + Speak) Salary: Rs 5.5 LPA FOR 1 YEARS PLUS EXP Salary: Up to Rs 7 LPA FOR 2 YEARS PLUS EXP Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , web,...

Total Exp : Freshers/Min 1 Years Should have real time experience in Global Service Desk experience. Role : SD Analyst. Shifts : Rotational ( 5 days WFO ) Location : Bangalore. Venue_ Wipro Corporate Office, Wipro Gate(Mori Gate), Doddakannahalli, Sarjapur Road, Bengaluru, Karnataka, 560035. Dates - 23rd, 24th, 25th Sept 2025. Responsibilities: 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns 2. Diagnose, prioritize, troubleshoot and resolve IT incidents reported by the users via telephone, chat, email or walk-ins 3. Identify and escalate tickets requiring urgent attention and action 4. Log al...

Job Opening For Service Desk Qualification- Graduation required Profile- Service Desk, Incident Management, SLA, Ticketing tools. Experience minimum 1+Service Desk Package upto 4.5LPA Location- Pune Work Mode- Work from Office 5 days working & US shift For more information contact Priyanka Contact no- 9366772439 mail id- priyanka@manningconsulting.in

Required Skills & Experience: Should have 2-5 years of experience Service Desk experience with strong communication Skill. Must have handled Physical/Virtual Servers. Know how to reboot, troubleshoot. Have strong knowledge on Patching (Either SCCM/ CMS or Kaseya or any other tools). System Admin knowledge on Cloud and On-prem Infrastructure. Should have moderate/fair knowledge on O365 admin centre, Intune, Exchange Online, Teams Admin Centre, Azure. End user issues troubleshooting. Should have SOC (Security Operations) knowledge to handle 'Phishing Simulation' other security Alerts. Knowledge on any monitoring tool such as 'Logic Monitor' / 'Solar Winds' / 'Datadog' / 'Site 24/7' etc. On-Pre...

Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: English(International) - Expert About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity ever...

Designation - Sr. Technical Process Executive Min 1 Yr Exp Into Technical Support International Voice Any Graduate US Shifts Immediate joiners only Interview - Svar, Ops (Virtual) No absconded cases Both Way Cab Contact - 9636487945 (Poshika) Perks and benefits 5 Days Working Allowances and Incentives

About The Role Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Customer Operations - Voice - Help desk role - ticket resolutionRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly ...

Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: English(International) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will b...

About The Role Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Customer Operations - Voice - Help desk role - ticket resolutionRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly ...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. De...