3760 Service Desk Jobs - Page 45

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your da...

We are looking for the capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organisations desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Experience in a similar role J ob description Perform in close coordination with the idevice/GO/Citrix engineering team and various groups on issues potentially related to Servers, Active Directory, networks, Citrix Access Gateway (CAG), Juniper devices, and domain controllers The team lead will use their knowledge of the Microsoft Windows 11 OS, Microsoft Office , Office 365, and Microsoft Active Dire...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your ...

Role Summary: As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your day will involve utilizing your exceptional communication skills to ensure the seamless operation of our world-class systems. You will engage with clients to accurately identify their issues and leverage your extensive product knowledge to design effective resolutions, all while maintaining a strong focus on quality and client satisfaction. Key Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems ...

Job Summary: Handle Affluent Desk as Service Manager for cluster of Branches Manage overall service pertaining to Mapped clients of Affluent channel Overall Job Description: Provide Exceptional service to mapped clients of Affluent channel for cluster of branches Manage affluent desk & become one point of contact for mapped customers for their service related queries/requests & complaints Handle & Process all financial & Non- Financial transactions pertaining to mapped affluent clients Upgrade customers maintaining high balances to Exclusive/Pioneer program as per the eligibility Monitor Daily account balances and maintain book stability through immediate client intervention on accounts whic...

C ompany: Diebold Nixdorf Location: Madhapur, Hyderabad Experience: 0-4 Years Employment Type: Full-Time Work Mode: On-site | Rotational Shifts (including night shifts) | 5 days/week Job Description: We are hiring for Technical Support (L1/L2) roles in our International Voice Process . Ideal candidates should have strong communication skills, basic technical knowledge, and a willingness to work in Rotational Shifts (including night shifts). Requirements: Graduation (15 years of regular education-10th+Intermediate+Graduation, certificates mandatory) Experience in tech support/customer service (BPO setup preferred) Good Communication English Proficiency in MS Office Walk-In Interview Details: ...

We are looking for IT ServiceDesk Engineer for Hyderabad Experience : 2 to 7 Years NP : Immediate to 15 days Location : Bangalore / Hyderabad Please send updated resume below mail ID : sumanta.majumdar@infinite.com We are looking for a skilled and customer-focused Service Desk Analyst to provide multi-tiered IT support to end users . This role encompasses Level 1 support responsibilities, including enabling self-help capabilities, resolving basic software/hardware issues, and performing advanced diagnostics for escalated incidents and service requests. Key Responsibilities: Enable and guide end users in using self-help tools for basic software and hardware issues. Support incident and servic...

ob Description: • Location: 1 Gurgaon , 1 - Mumbai • Number of openings: 2 • Estimated start date: ASAP • Estimated end date: June 2026 and extension. max 18 months contract • Daily schedule and OT estimate: General Shift • Title: Partner Operations Manager JD: Exp: 4+ Years Np: Immediate We are looking for aPartner Operations Managerto join our team!The Partner Operations Manageris responsible forPartner-facing licensing solutions and must be a subject matter expert within our Volume Licensing concepts and processes. The Partner Operations Manager will provide direct, front line transactional support for Partners Field sellers and their customers. The Partner Operations Manageris responsibl...

Technical Skills: Proficiency in operating systems (Windows, macOS), knowledge of networking protocols, experience with help desk software, familiarity with remote desktop tools, and basic troubleshooting skills. Soft Skills: Strong communication skills, both verbal and written, active listening abilities, problem-solving aptitude, adaptability to changing environments, and a customer-centric approach to service delivery. Industry Knowledge: Understanding of IT security principles, data privacy regulations, knowledge of industry-specific software applications, and awareness of emerging technologies in the IT support domain.

JOB OPPORTUNITY FOR GRADUATE FRESHER & EXPERIENCE FOR BELOW SKILL WITH IMMEDUATE JOINING & BEST SALARY Fundamental Technical knowledge how on system trouble shooting, few prominent knowledge areas are:- Microsoft Windows Operating Systems (9X, NT,2000, XP) Microsoft Office Network Connectivity Print Services E-Mail and Internet mail Familiar with Lotus Notes and MS Outlook email clients. 1. Excellent communication skills, with neutral accent. 2. Excellent written communication skills with email etiquettes. 3. Good problem solving and analytical skills 4. Excellent customer service skills 5. Ability to remain calm and courteous in periods of stress, and while facing an irate customer and mana...

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Pune *Kindly note this a work from office role with job location in Pune Profile - Technical Support Executive Job locatio n - Pune and Bangalore Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Antra 9589329989 *Khushi 7869457739 *Arushi 7222909328 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CO...

Join our Service Desk team and be the first point of contact for international clients. Responsibilities include providing IT support, troubleshooting technical issues, logging tickets, and ensuring timely resolution. Call / WhatsApp: 7620801051 Required Candidate profile Ability to troubleshoot, log tickets, and resolve IT incidents within SLA. Comfortable working in 24/7 US rotational night shifts. Should have scored minimum SVAR 60 Immediate joiners preferred. Perks and benefits Performance Recognition & Incentives.

International Voice Process (UK) (US) Canadian Telecom Any graduate fresher or undergraduate with relevant exp Shifts :- Rotational Shifts Location :- Pune Salary :- 2.5 LPA - 6.5 LPA + Inc For more info call/ what's app : Tanisha:8149425791 Required Candidate profile Any graduate fresher or undergraduate with relevant exp Excellent Communication Skills Immediate Joiners Perks and benefits Performance based incentives Two way cab facility

Mega Walkin Drive for Service Desk International Voice for Technical Support Job description Hiring for - Service Desk (Technical Support || International voice) Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests and providing after hours on call support for troubleshooting technical issues.First line help desk; resolve basic level 1 and some level 2 issues including remotely troubleshooting issues relating to hardware and software.Should Aware of PC/Laptop troubleshooting Both Hardware & Software.- Knowledge of networking and support, VPN, Active Directory . Qualifications- Freshers and Exp...

Provides proactive user helpdesk services to inbound customer service requests. Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and works with customers to ensure appropriate levels of engagement and communication. Uses available tools and resources, including remote tools, to accomplish tasks. Required Qualifications Education or equivalent work experience required. Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Service Desk Support. Good local/clients language skills (Written and spoken) as well as business English skills (Written and spoken) required. I...

Provides proactive user helpdesk services to inbound customer service requests. Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and works with customers to ensure appropriate levels of engagement and communication. Uses available tools and resources, including remote tools, to accomplish tasks. Required Qualifications Education or equivalent work experience required. Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Service Desk Support. Good local/clients language skills (Written and spoken) as well as business English skills (Written and spoken) required. I...

Provides proactive user helpdesk services to inbound customer service requests. Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and works with customers to ensure appropriate levels of engagement and communication. Uses available tools and resources, including remote tools, to accomplish tasks. Required Qualifications Education or equivalent work experience required. Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Service Desk Support. Good local/clients language skills (Written and spoken) as well as business English skills (Written and spoken) required. I...

Provides proactive user helpdesk services to inbound customer service requests. Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and works with customers to ensure appropriate levels of engagement and communication. Uses available tools and resources, including remote tools, to accomplish tasks. Required Qualifications Education or equivalent work experience required. Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Service Desk Support. Good local/clients language skills (Written and spoken) as well as business English skills (Written and spoken) required. I...

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Prerequisites: Graduate,with minimum of 1 year of experience into International technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, ...

As an Analyst, IT Service Desk at CommScope in Hyderabad, your role will involve providing first-level technical support through chat, phone, email, and remote assistance for various IT-related issues such as workstation hardware, software, mobile devices, network connectivity, and audio/video conferencing systems. You will be responsible for account administration, software installation, routine IT tasks, resolving basic technical issues, and escalating complex problems when necessary. Your key responsibilities will include: - Delivering 24x7x365 IT support and working in rotating shifts - Diagnosing and troubleshooting hardware, software, network, and application-related issues - Managing ...

As an Analyst at AHEAD, you will be an integral part of the Managed Services team, providing essential system support for desktop hardware, operating systems, and applications. Your role will involve handling daily tasks such as installation, modifications, troubleshooting system and end-user issues, and serving as the primary point of contact for customers regarding monitoring and job scheduling within the customer environment. You will also be responsible for managing user accounts, performing limited desktop maintenance, conducting research, and developing effective solutions while considering operational policies and information assurance requirements. - Taking client phone calls from th...

NAME OF PROJECT: Support Service Desk for Adobes Digital Marketing/Media Enterprise clients Please share your Video Profile of 2 minutes minimum with your basic introduction. GENERAL DESCRIPTION OF PROJECT: Be part of a 24x7 Enterprise Grade Service Desk Team (to start with 24x5) =24*7 Triage issues coming from various all channels such as phone (Inbound & Outbound) , chats, email web portal (Omni Channel). Prioritize customer urgency and issues Search and reuse information from internal information repositories Log all incidents, requests and customer interactions into the case management system Drive issues through the organization with urgency. Assess customer sentiment at all stages duri...

Min 1 Yr Exp Into Technical Support International Voice Must Have -Service Desk Voice Any Graduate Up to 5 LPA + Allowances and Incentives Night Shift Both Way Cab | 2 Days Off | WFO Absconded Cases Not Considerable Notice Immediate HR 8079009780

Role & responsibilities Responsibilities: Provide Technical Assistance: Respond to user requests for technical assistance via phone, email, or in person. Troubleshooting and Diagnosis: Diagnose and resolve technical hardware and software issues, including operating systems (Windows, macOS), applications, printers, network connectivity, and other peripherals. Ticket Management: Log all support requests in a ticketing system, track progress, and ensure timely resolution and closure of tickets. User Account Management: Assist with user account creation, password resets, and access management. Hardware and Software Installation: Install, configure, and maintain desktop computers, laptops, periph...

Role Overview: As the IT Service Desk & Asset Management Coordinator, you are responsible for the efficient operation of the IT Service Desk and the effective management of the organization's IT assets. Your primary focus will be on providing exceptional technical support to end-users, ensuring timely resolution of IT issues, and maintaining accurate records of IT assets throughout their lifecycle. You will also be involved in developing and implementing IT asset management strategies, ensuring compliance with software licensing agreements and regulations, and managing vendor relationships. Key Responsibilities: - Act as the single point of contact for users seeking IT support - Process inco...