Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Bengaluru
>
Cognizant
>
Service desk - French Support

Service desk - French Support

Cognizant

3 - 5 years

0 Lacs

Bengaluru

Posted:2 months ago| Platform:

Apply

Skills Required

C2 level French Language Service Desk

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: Service Desk- French support ( French speaking resource) 1. Job Summary highlight project details/what is exciting about the role : Proficient in French Manage regional resources and Team Leads assigned to Field Services Delivery Plan Resource Training Plans. Work closely with our Third Party Partner Network and manage service provided and relationships. Understanding of Desk side Support Management duties and process Strong understanding of Break-Fix, Service Requests, IMAC, Incident, Problem, Configuration management and processes within ITIL. Strong JP and Vendor Relationship Management Project Management of your work stream Strong understanding and skills in SLA, KPI Management Review with the Delivery Managers and other internal departments Periodic reviews with JP and Vendors Review and approve vendor invoices for payment Ensure Management of Full Time or Dispatch Engineers at various locations in the region via documented process to our Delivery and Partners. Taking ownership of issues through to resolution on all appropriate requests Stage Build and Image systems with standard client image (aka eCore). Complete special projects as requested by Customer. Provides technical training to more junior employees. Perform data collection/preservation activities as they relate to migrations and/or eDiscovery. Where required, provide support for the Manufacturing "Shop Floor'' handhelds, laptops and scanner devices. Interested candidates can share your updated resume to the below email id: sowmiya.m212910@cognizant.com

More Jobs at Cognizant

Workday: Walk-in drive 10th May Pune with CTS(Full time)

Pune, Mumbai (All Areas)

3 - 8 yrs

INR 7 - 17 Lacs

Java Full Stack Developer

Chennai

5 - 10 yrs

INR 10 - 20 Lacs

Walkin For Freshers @hyderabad

Hyderabad

Experience: Not specified

INR 0 - 2 Lacs

React JS Developer

Hyderabad

2 - 7 yrs

INR 9 - 14 Lacs

Java Developer

Bengaluru

5 - 10 yrs

INR 15 - 30 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Cognizant

IT Services and IT Consulting

Teaneck New Jersey

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Service desk - French Support