Service Desk Engineer

2 - 5 years

4 - 8 Lacs

Posted:16 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Position

Reporting to the Senior Project Manager of Product & Engineering Technical Support Engineer will join a team that uses cutting-edge technology to solve challenges for both the front-end and backend architecture and deliver exceptional experiences for clients and users. Were seeking a highly motivated Technical Support Engineer ready to work with new technologies and architectures in a forward-thinking organization constantly pushing boundaries. The ideal candidate has experience diagnosing and troubleshooting technical problems and ensuring customer delight. Ultimately, you are the person our customers trust. They rely on you to provide timely and accurate solutions to their technical issues.

Requirements

One year of experience in software development, data engineering technical support, or quality assurance x`

  • Attention to detail and ability to work simultaneously on multiple priorities.
  • Ability to work independently and as a team player.
  • Ability to understand others and clearly express thoughts.
  • Ability to manage multiple concurrent objectives, projects, or activities.
  • Ability to work is shifts as part of Service Desk to support global base of clients.
  • Strong communication, presentation, and interpersonal skills.
  • Working knowledge of databases and SQL
  • Proactive in contributing to organizational success.
  • Willingness to learn MS .NET, Snowflake, JavaScript framework Vue.js, Azure, AWS, Google Gloud, Python, R, PostgreSQL.
  • Exposure to design and development of SaaS platforms is a plus.
  • Understanding of web development/performance issues and mitigation approaches is a plus.

Educational Qualifications:

  • Bachelors degree in engineering, Technology, Computer Science
  • 1-4 years of relevant experience
  • Healthcare (Pharma, Hospitals, Payers) experience is a plus.

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EVERSANA India Pvt. Ltd logo
EVERSANA India Pvt. Ltd

Pharmaceutical Manufacturing

Chicago IL

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