Learn to develop and apply data mining and machine learning techniques and models to extract analytic insights from healthcare and non-healthcare data sets Support the review, generation, and delivery of analytic products in support of project work, RFP responses and other business needs Assist in the development of visualizations and presentations for client deliverables Develop software solutions and applications using Python, SQL, and/or R Interface with EVERSANA analysts, data scientists, clinicians and program managers and with EVERSANA customers.
Introduction: We are looking for an experienced professional to lead patient analytics projects, working closely with pharmaceutical clients to deliver robust analytical solutions. The ideal candidate should have strong technical expertise, hands-on experience with patient-level data, and the ability to engage directly with clients while guiding a team. Key Responsibilities: Act as a subject matter expert to determine scientific and methodological aspects of RWE projects. Independently draft and edit high quality research proposals and statistical analysis plans. Guide team members with components of RWE analysis, such as, cohort creation, target/control creation, comorbidity analysis, adverse reactions, line of therapy, cost analysis, provider and payer analysis, KOL segmentation and targeting etc., based on clinical knowledge of disease area. Develop and apply data mining, statistical, machine learning techniques and models to extract analytic insights from healthcare and non-healthcare data sets. Develop software solutions and applications using SQL, Python, and/or R. Responsible for review, generation, and delivery of analytic products in support of project work, RFP responses and other business needs. Support the development of visualizations and presentations for client deliverables. Interface with EVERSANA analysts, data scientists, clinicians, program managers and with EVERSANA customers. Responsible for the development and delivery of projects within defined timelines. Respond to additional ad-hoc analysis requests. All other duties as assigned
Job Description We are seeking a dedicated and experienced Customer Support Executive to join our international healthcare voice support team. The ideal candidate will have prior experience handling US healthcare customers or patients, be familiar with medical terminology, and possess strong communication and problem-solving skills. This role requires working from the office during US business hours. Key Responsibilities: Handle inbound and outbound calls related to healthcare services Provide excellent customer service by addressing queries, concerns, and complaints in a professional manner. Accurately document all call interactions in the internal CRM systems. Ensure compliance with HIPAA and company policies regarding patient confidentiality. Collaborate with internal departments to resolve issues promptly. Meet defined metrics such as call quality, average handling time (AHT), and first call resolution (FCR). Follow up on unresolved issues and ensure timely closure. Qualifications 2-4 years of experience in international voice process, preferably in the US healthcare domain . Strong knowledge of US healthcare processes , inc
EVERSANA is the leading independent provider of global services to the life science industry. The companys integrated solutions are rooted in the patient experience and span all stages of the product lifecycle to deliver long-term, sustainable value for patients, prescribers, channel partners and payers. The company serves more than 500 organizations, including innovative start-ups and established pharmaceutical companies to advance life science services for a healthier world. To learn more about EVERSANA, visit eversana.com or connect through LinkedIn and Twitter. Position Title: Associate Analyst Pune Location (City/State): Reports to (Position): People Leader: Date Prepared: 23rd November 2022 OUR CULTURAL BELIEFS Patient Minded: I act with the patients best interest in mind. Client Delight: Take Action: Grow Talent: Win Together: I own every client experience and its impact on results. I am empowered and empower others to act now. I own my development and invest in the development of others. I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters: I speak up to create transparent, thoughtful and timely dialogue. Own It: I hold myself and others accountable for results. We create an environment of awareness and respect Embrace Diversity THE POSITION: We are looking for a Data entry Analyst to update and maintain Pharmaceutical global tenders information ESSENTIAL DUTIES AND RESPONSIBILITIES: Data Entry responsibilities include collecting and entering data in databases and maintaining accurate records. Compile, verify accuracy and sort information according to priorities to prepare source data Review data for deficiencies or errors, correct any incompatibilities if possible Research and obtain further information from documents Store completed work in designated locations and perform backup operations Comply with data integrity and security policies They can perform repetitive tasks with a high degree of accuracy in an ever-changing working environment. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: Basic to Advance Excel skills. Understanding of Tenders preferably pharma tenders Literature reading for complicated documents. Pharma knowledge is preferred CONFIDENTIAL 07/08/2020 2 PREFERRED QUALIFICATIONS: Masters degree in pharmacy, biotech, or life sciences. CONFIDENTIAL 07/08/2020 2
THE POSITION: We are looking for a Data entry Analyst to update and maintain Pharmaceutical global tenders’ information. ESSENTIAL DUTIES AND RESPONSIBILITIES: Data Entry responsibilities include collecting and entering data in databases and maintaining accurate records. Compile, verify accuracy and sort information according to priorities to prepare source data Review data for deficiencies or errors, correct any incompatibilities if possible Research and obtain further information from documents Store completed work in designated locations and perform backup operations Comply with data integrity and security policies They can perform repetitive tasks with a high degree of accuracy in an ever-changing working environment. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: Basic to Advance Excel skills. Understanding of Tenders preferably pharma tenders Literature reading for complicated documents. Pharma knowledge is preferred
Job Description THE POSITION : We are seeking a highly skilled and results-driven Senior Manager of Quality Engineering to lead and manage the quality assurance and engineering functions within our organization. The ideal candidate will have extensive experience in quality management, process improvement, and leadership within the technology sector. You will be responsible for developing and implementing quality strategies, driving continuous improvement initiatives, and ensuring the highest standards of quality are maintained throughout the product lifecycle. ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by: Lead and manage the quality engineering team, ensuring efficient execution of quality initiatives and adherence to industry standards. Develop and implement quality strategies, processes, and policies to ensure high-quality products and services across all stages of production. Monitor and report on quality performance metrics, identifying areas for improvement and implementing corrective actions as needed. Oversee the design and execution of quality assurance tests, validation procedures, and product inspections. Collaborate with cross-functional teams (e.g., Product Development, Operations, and Manufacturing) to ensure seamless integration of quality standards in product design, development, and production. Drive continuous improvement initiatives using methodologies like Six Sigma, Lean, and root cause analysis to optimize processes and eliminate defects. Ensure compliance with regulatory requirements, industry standards, and safety protocols. Manage quality audits and supplier quality evaluations to ensure that external partners and vendors meet quality requirements. Develop and implement training programs to educate teams on quality standards and best practices. Lead the resolution of complex quality issues, working closely with internal and external stakeholders. Qualifications Bachelor s degree in Engineering, Quality Management, or a related field. 8+ years of experience in quality engineering, with at least 3 years in a leadership or managemen
Job Description THE POSITION: We are looking for a Data entry Analyst to update and maintain Pharmaceutical global tenders information. ESSENTIAL DUTIES AND RESPONSIBILITIES: Data Entry responsibilities include collecting and entering data in databases and maintaining accurate records. Compile, verify accuracy and sort information according to priorities to prepare source data Review data for deficiencies or errors, correct any incompatibilities if possible Research and obtain further information from documents Store completed work in designated locations and perform backup operations Comply with data integrity and security policies They can perform repetitive tasks with a high degree of accuracy in an ever-changing working environment. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: Basic to Advance Excel skills. Understanding of Tenders preferably pharma tenders Literature reading for complicated documents. Pharma knowledge is preferred Qualifications Master s degree in pharmacy, biotech, or life sciences
Job Description Work on sales force effectiveness projects like Field force sizing, Targeting, Alignment, Call planning, Incentive Compensation, Dashboard reporting for pharma clients Provide Incentive Compensation analytics support to clients and sales force Incentive Operations (Plan Design, Goal Setting, IC administration, and IC reporting). Develop SQL queries based on business rules and develop Tableau dashboards based on defined KPIs Facilitating data enabled decision making for clients by providing and communicating insights recommendations based on qualitative and quantitative analytics. Understand business requirements, operating business rules, data, and underlying processes to communicate results to clients. Understand Pharma commercial data sets like Patient claims data, Rx, SP, SD, Call activity, internal CRM data etc. and can triangulate data from multiple sources that drives commercial effectiveness. Collaborate with onshore team/client for day-to-day project activities and guide team, delegate tasks, and take accountability of end-to-end engagement management. Maintain process assets (SOPs, Checklists, BRDs, Process Maps etc.) and establish best practices. Coach and mentor junior team members for higher responsibilities Qualifications Education: MBA / B Pharma / M Pharma - Life Sciences academic background or B Tech / BE / M Tech / ME - Engineering academic background. Experience and/or Training: 1+ years of relevant work experienc
2-6 years of experience in international voice process, preferably in the US healthcare domain. • Strong knowledge of US healthcare processes, including insurance, billing, claims, and medical terminology. • Excellent English communication skills both verbal and written. • Familiarity with CRMs and healthcare management tools (e.g., EPIC, Athena, or similar). • Ability to work in night shifts (US hours) and from office premises. • Good problem-solving ability, patience, and empathy while dealing with patients or clients. • Must be a team player and possess strong interpersonal skills. • Good to have experience in Spanish • Experience with the Spanish language is a plus.
Job Description The Senior fullstack PHP/Drupal/WordPress Developer is the primary support for the team lead in facilitating day-to-day project work, mentoring other developers, and working with internal stakeholders (business systems analysts, architects, and project management) to align the details of technical solutions. The senior developer provides executional leadership within their associated team to advocate standards and ensure quality of service. In this role, developers will interface with clients and client IT organizations and provide key inputs to development solution and estimation efforts. Key responsibilties: Self-manage assigned work to complete tasks within planned timelines without oversight Participate in meetings and asset reviews and show up prepared Ongoing awareness of project schedule details including key milestones, dependencies, and delivery dates Immediate communication of project roadblocks that may jeopardize scope, quality, or timeline Accurately log work time daily Act to develop skills needed for effectiveness in current role Work with technical lead and Business Systems Analyst to gain clarity on requirements in order to align work product with expected behavior Unit test completed work to verify alignment to standards and requirements before check-in Provide direction and oversight for the use of source control Ensure that code produced by the team aligns to industry and internal standards Assist in the coordination of assigned tasks for other team members Determine daily work schedule to address assigned tasks and meet priority and target timelines Bring attention of perceived project risk to the team lead, project manager, or functional manager. Suggest work assignments for team resources to the team lead based on aptitude and training needs of the team Review the quality of work produced and mentor developers on standards and practices Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. All other duties as assigned Qualifications Bachelor in Computer Science or equivalent professional experience 5+ years of PHP development experience 3+ year of professional experience with WordPress 3+ years of experience with Drupal (ver. 8, 9, and 10) Proficient with PHP, Object-oriented design and programming, Web Service development and MySQL database development Proficient on HTML, CSS, front-end frameworks, JavaScript and developing cross-browser compatible websites Expert-level experience with the Drupal and WordPress CMS implementation, custom module/plugins, template development, themes, and CMS best practices Deep understanding of web architecture concepts and integrating with third-party systems (RESTful APIs, Web Services, client-side data binding) Can demonstrate use of component architecture Demonstrated understanding of code optimization and software design principles and system development lifecycle Awareness of build and deployment automation using tools such as Jenkins or Azure Pipelines Good understanding of source versioning systems.
Job Description THE POSITION: The Senior PHP/Drupal/WordPress Developer is the primary support for the team lead in facilitating day-to-day project work, mentoring other developers, and working with internal stakeholders (business systems analysts, architects, and project management) to align the details of technical solutions. The senior developer provides executional leadership within their associated team to advocate standards and ensure quality of service. In this role, developers will interface with clients and client IT organizations and provide key inputs to development solution and estimation efforts. Key Responsibilities: Self-manage assigned work to complete tasks within planned timelines with minimal oversight Participate in meetings and asset reviews and show up prepared Ongoing awareness of project schedule details, including key milestones, dependencies, and delivery dates Immediate communication to the Team Lead of project roadblocks that may jeopardize scope, quality, or timeline Accurately log work time daily Act to develop skills needed for effectiveness in current role Proactively work with technical lead and Business Systems Analyst to gain clarity in requirements in order to align work product with expected behavior Unit test completed work to verify alignment to standards and requirements before check-in Determine daily work schedule to address assigned tasks, meet priority and target timelines Bring attention of perceived project risk to the team lead, project manager, or functional manager Qualifications Bachelor s degree in computer science or equivalent professional experience 5+ years experience as a front-end developer including web content management system experience working with one or more CM
Job Description THE POSITION : The Front-End Developer is responsible for transforming creative assets and ideas into production-ready templates. Individuals in this role should be accustomed to producing semantic code that adheres to industry standards and specifications. They should have a working knowledge of HTML, CSS, JavaScript and popular JavaScript libraries such as jQuery. Candidates should be familiar with HTML5 and CSS3 features. The developer should have a thorough understanding of progressive enhancement and developing mobile first. Key responsibilities: Transform Creative Assets: Convert creative designs and ideas into production-ready templates. Code Production: Produce semantic code that adheres to industry standards and specifications. HTML/CSS/JavaScript Proficiency: Utilize HTML, CSS, JavaScript, and modern JavaScript frameworks. HTML5/CSS3 Features: Implement features using HTML5 and CSS3. Progressive Enhancement: Develop with a focus on progressive enhancement and mobile firstprinciples. Cross-Functional Collaboration: Work closely with designers, back-end developers, and other team members to ensure seamless integration of front-end components. Code Optimization: Optimize code for performance and scalability. Testing & Debugging: Conduct thorough testing and debugging to ensure high-quality deliverables. Stay Updated: Keep up-to-date with the latest industry trends, technologies, and best practices. Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. All other duties as assigned Qualifications Bachelor s degree in Computer Science or Graphic Design (or equivalent education plus professional experience required) 3 5-years experience as a front-end developer
Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES: Work on sales force effectiveness projects like Field force sizing, Targeting, Alignment, Call planning, Incentive Compensation (IC), Dashboard reporting for pharma clients, Test & Control Analysis, MMX Develop SQL queries based on business rules and develop Tableau dashboards based on defined KPIs Understand Pharma commercial data sets like patient claims data, Rx, SP, SD, Call activity, internal CRM data etc. and can triangulate data from multiple sources that drives commercial effectiveness. Collaborate with onshore team/client for day-to-day project activities and guide team, delegate tasks, and take accountability of end-to-end engagement management. Maintain process assets (SOPs, Checklists, BRDs, Process Maps etc.) and establish best practices. Facilitating data enabled decision making for clients by providing and communicating insights & recommendations based on qualitative and quantitative analytics. Understand business requirements, operating business rules, data, and underlying processes to communicate results to clients. Coach and mentor junior team members for higher responsibilities. Qualifications MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES: MBA / B Pharma / M Pharma/master s degree - Life Sciences academic background or B Tech / BE / M Tech / ME - Engineering academic background. 3-5
Job Description Job Summary: We are seeking a dedicated and experienced Customer Support Executive to join our international healthcare voice support team. The ideal candidate will have prior experience handling US healthcare customers or patients, be familiar with medical terminology, and possess strong communication and problem-solving skills. This role requires working from the office during US business hours. Key Responsibilities: Handle inbound and outbound calls related to healthcare services Provide excellent customer service by addressing queries, concerns, and complaints in a professional manner. Accurately document all call interactions in the internal CRM systems. Ensure compliance with HIPAA and company policies regarding patient confidentiality. Collaborate with internal departments to resolve issues promptly. Meet defined metrics such as call quality, average handling time (AHT), and first call resolution (FCR). Follow up on unresolved issues and ensure timely closure. Qualifications Required Skills and Qualifications: 2 4 years of experience in international voice process, preferably in the US healthcare domain . Strong knowled
Job Description Job Description Introduction: In Data & Analytics practice, we are looking for candidates with 6-9 Years of experience in Sales Force Effectiveness (SFE), Dashboard reporting and Incentive Compensation (IC) analytics domain. The candidates should have strong analytical capabilities and can provide data driven solutions to our global pharma clients. Key Responsibilities: Work on sales force effectiveness projects like Field force sizing, Targeting, Alignment, Call planning, Incentive Compensation, Dashboard reporting for pharma clients Provide Incentive Compensation analytics support to clients and sales force Incentive Operations (Plan Design, Goal Setting, IC administration, and IC reporting). Develop SQL queries based on business rules and develop Tableau dashboards based on defined KPIs Facilitating data enabled decision making for clients by providing and communicating insights & recommendations based on qualitative and quantitative analytics. Understand business requirements, operating business rules, data, and underlying processes to communicate results to clients. Understand Pharma commercial data sets like Patient claims data, Rx, SP, SD, Call activity, internal CRM data etc. and can triangulate data from multiple sources that drives commercial effectiveness. Collaborate with onshore team/client for day-to-day project activities and guide team, delegate tasks, and take accountability of end-to-end engagement management. Maintain process assets (SOPs, Checklists, BRDs, Process Maps etc.) and establish best practices. Coach and mentor junior team members for higher responsibilities Strong learning agility and analytical mindset. Flexibility in terms of approach and availability to cater to client needs. Qualifications Qualifications MBA / B Pharma / M Pharma - Life Sciences academic background B Tech / BE / or any other Science graduate 6-10 years of relevant work experience in Sales force
Reporting to the Senior Project Manager of Product & Engineering, Solution Architect will join a team that uses cutting-edge technology to solve challenges for both the front-end and back-end architecture and deliver exceptional experiences for clients and users. We re seeking an experienced solution architect ready to work with new technologies and architecture in a forward-thinking organization constantly pushing boundaries. The ideal candidate has experience building products across the stack and a firm understanding of web frameworks, APIs, databases, and multiple back-end languages. The person identifying, designing, and deploying advanced cloud-based solutions with optimal architectural choices across broad use cases involving performance, compute, security, privacy, as well as advanced scenarios involving serverless, analytics, and AI/ML. He / She will also lead initiatives in platform modernization, orchestration, data warehouse optimization, regulatory compliance, and real-time streaming to meet evolving business needs. RESPONSIBILITES: Accountable for architectural design and documentation of all releases or enhancements to ACTICS product and platform Co-create the Product Strategy and Roadmap with Product Manager consistent with the overall strategic needs of the business division. Responsible for technical accuracy and deployment of the software application Ensure architectural compliance with regulatory frameworks (HIPAA, GDPR, HITECH, DPDP Act, etc.), internal policies, and security standards. Ability to provide insights into an enterprise-level architecture strategy that can meet both current needs and the flexibility to scale and adapt to future business requirements. Architect and design scalable, secure, cost-effective cloud solutions to address business needs. Assess the current state of solutions/platforms, define future state needs, identify gaps and recommend new technology solutions and strategic business execution improvements. Facilitate stakeholder sessions with personnel across all disciplines to identify and define requirements, assess business processes and evaluate technology solutions. Conduct solution architecture research, PoCs, PoVs, and feasibility assessment and facilitate solution application selections. Formulate business and logical data and solution architectures comprised of software, network, hardware and integration designs. Conducts impact assessments and mitigation plans. Creates and owns the Solution Architecture documentation. Demonstrate a deep understanding of the customer's business model, industry trends, and technical landscape. Work with diverse departments, extracting key insights to pinpoint areas for innovation. Work with the business stakeholders, data science, development teams and product managers to enable and guide the design and development to ideate software solutions to promote platform thinking, reusability and interoperability. Champion the deployment of smart, creative, low-code solutions, leading the charge toward digital excellence. Design new features and infrastructure to support rapidly emerging business, product, and project requirements. Design client-side and server-side architecture. Ensure application performance, uptime, and scale, and maintain high standards for code quality and application design. Participate in all aspects of agile software development, including design, implementation, and deployment. REQUIREMENTS: 7+ years of experience in architecting and building large-scale software applications using big data technologies, scientific computing, and AI/ML solutions. 5+ years of design development of SaaS platforms 5+ years of experience as a software engineer and/or full-stack developer Experience in Solutions Architecture, with a portfolio of technological solutions that have transformed businesses. Adept at sculpting robust applications on low-code platforms. A communicator of the highest order, fluent in the language of technology and teamwork. Healthcare (Pharma, Hospitals, Payers) experience. Extensive experience in MS .NET, Snowflake, JavaScript framework Vue.js, Azure, AWS, Google Cloud, Python, R, and PostgreSQL. Deep experience with FHIR, OMOP, HL7; clinical and operational healthcare data standards Strong background in data warehouse design and optimization: Snowflake, Redshift, BigQuery. Expertise in orchestration frameworks: Airflow, Azure Data Factory, Databricks Workflows. Real-time streaming experience: Kafka, Kinesis, Spark Streaming, Flink. Experience working with a version control system, such as git. Experience with CI/CD systems, such as Azure DevOps and Gitlab CI. Strong understanding of web development/performance issues and mitigation approaches Attention to detail and ability to work simultaneously on multiple priorities. Ability to work independently and as a team player. Ability to understand others and clearly express thoughts. Ability to manage multiple concurrent objectives, projects, or activities. Strong communication, presentation, and interpersonal skills Qualifications Bachelor's degree in Engineer, Technology, Computer Science, Science; Master s is desired. 10-12 years relevant industry experience (Healthcare, Pharmaceutical Consulting, Management Consulting, Hos
Position Title: HRBP/Sr. HRBP/ Associate Lead HRBP Location (City/State): Pune, India People Leader: No FLSA Classification: EEO Job Category: Date Prepared: Exempt Professionals 2/1/2022 At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. Were fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self- reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. THE POSITION: HRBP is responsible for Analyze attrition reports and recommend retention strategies. Periodic review of HR processes and advise improvements. Match industry best practices to organization and initiate steps for improvements. Ensuring employee satisfaction and engagement. To work collaboratively with local managers to support customer satisfaction and employee engagement. OUR CULTURAL BELIEFS Patient Minded I act with the patients best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and hold myself accountable. Embrace Diversity I create an environment of awareness and respect. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful, and timely dialogue. Always Innovate I am bold and creative in everything I do. Page 1 of 4 CONFIDENTIAL ERD-3-01b, Job Description Template, Rev. 13.0, Eff. 02/22/2023 ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by: Single point of contact Partnering with the Business for all HR needs Partnering with Talent Acquisition: Tracking, monitoring, and ensuring quality of hires into the Business Units are supported by the HRBP Designing, implementing & administering HR programs and initiatives for employees in areas such as on-boarding, compensation &benefits, performance management, employee engagement, training, career development planning and retention (hire to retire). ¢ A hands-on approach as well as the ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagement. ¢ Coordinating with the L&D function for planning & implementing employee and managerial development ¢ Benchmarking best practices in HR policies ¢ Driving effective motivation and reward programs, job rotations, etc. ¢ Proactive identification of issues / situations before they occur, including providing solutions to the business in consultation with peers/seniors in HR. ¢ Creating metrics that help identify trends and recommend solutions. ¢ Partnering and engaging with HR colleagues including global and regional HR business partners. ¢ Institute processes for identifying and charting the career development & progression of high performers within the organization. ¢ Drive and oversee the talent management process, institute systems and processes for developing and retaining talent within the identified framework. ¢ Drive competency development within the team (product, domain, technology) in partnership with business and L&D to optimize resource utilization. ¢ Establish appropriate processes and systems for HR function; constantly monitor and measure the effectiveness of the processes; identify ways and means for its improvement ¢ Proactively drive employee engagement measure in ensuring transparency & fairness in compensation fitment, role alignment of resources vis- -vis peer group across global offices. ¢ Monitor and control departmental expenditure within approved budgets. ¢ Work closely with HR Operations team in obtaining updates on employee individual records, salary fitment and incentives. ¢ Adherence to geographic legal compliances. ¢ Monitor leaves and approvals. ¢ Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. ¢ All other duties as assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position. EXPECTIONS OF THE JOB: ¢ Travel (Local travel as needed a potential to travel two times a year to a differing EVERSANA location) ¢ Hours (45 hours per week, M-F; this job will be required to work additional hours as projects and/or needs arise for the business.) The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position. An individual in this position must be able to successfully perform the expectations listed above. Page 2 of 4 CONFIDENTIAL ERD-3-01b, Job Description Template, Rev. 13.0, Eff. 02/22/2023 MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. ¢ Education bachelors degree in business administration, Human Resources, or closely related field required. ¢ Experience and/or Training: Looking for 3-8 years experience in HRBP, Excellent written and verbal communication skills to employees at all levels of the organization, Demonstrated ability to work both independently and as part of an HR and business team with professionals at all levels, Demonstrate ability to maintain high level of confidentiality and professionalism at all times and under all circumstances, Demonstrate initiative and self-motivation in all aspects of work, Strong research capabilities are a requirement, Demonstrate excellent written and verbal communication skills. Read, write, and speak English fluently. ¢ Technology/Equipment Intermediate to advanced skill level in Microsoft Word, PowerPoint and Excel PREFERRED QUALIFICATIONS ¢ Education - bachelors degree in business administration, Human Resources, or closely related field required ¢ Experience and/or Training - Demonstrated positive attitude while showing a genuine interest in others regardless of the circumstances, Ability to be flexible with work schedule for audits and/or special projects PHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT: The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position. Warehouse: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Environmental demands include walking or standing at a minimum of 80% of the shift, lifting up to 50 pounds and performing tasks in a busy environment. Bending, squatting, pivoting and stooping may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands. ACKNOWLEDGEMENT: I have read and understand the duties, responsibilities and requirements for this position.* Employee Name - Print Signature Management Name - Print Signature Date Date *This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship. EVERSANA retains the discretion to add duties or change the duties of this position at any time. Page 3 of 4 CONFIDENTIAL ERD-3-01b, Job Description Template, Rev. 13.0, Eff. 02/22/2023 From EVERSANAs inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of ones identity. All of our employees points of view are key to our success, and inclusion is everyone's responsibility. Page 4 of 4
Job Description THE POSITION: At EVERSANA, our integrated life sciences compliance team is taking a leading role in helping some of the most scientifically advanced Biopharma and research companies around the world to innovate novel therapies for rare, ultra-rare and a range of critical therapeutic areas including Oncology, Neurology, Immuno-oncology, Immunology etc. This role is within the EVERSANA Compliance team reporting directly to the Manager, Medical Content Development. This person will also collaborate very closely with other team members with in the EVERSANA Compliance Business Unit (Medical Information, Medical Affairs, Pharmacovigilance, Regulatory and Quality). The position will support various types of clients including pharmaceutical, biotechnology, medical device, digital therapeutics, and over-the-counter companies. This includes companies of various sizes and, in particular, small and emerging companies. Position is responsible for content development-related client engagements. ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by: Plays an essential role supporting Manager, Medical Content Development on content development-related engagements for integrated and complete commercialization deals as well as for clients who require medical information or medical affairs consulting services outside of EVERSANA s complete commercialization partnerships. Writes and creates medical and scientific content related to Medical Affairs, Medical Information and Medical Communications including, but not limited to, Scientific Response Documents (SRD), Frequently Asked Question (FAQ) documents, Slide Sets, Abstracts, Posters, Education and Training materials, and others for potential clients. Drives the client document development process from gathering materials and developing scientifically rigorous content to facilitating document review and discussions at medical, legal, regulatory (MLR) review meetings. Works with EVERSANA and/or client-provided document management technology platforms (i.e., Veeva PromoMats / MedComms, etc.) as content owner when appropriate, uploading documents, providing reference anchoring and annotations as required. May be called up to perform scientific data fact checking for documents in support of medical reviewers participating in MLR teams. Collaborates with Manager, Medical Content Development and contributes to discussions on strategy, tactical execution and communication approaches for assigned projects. Participates in key client meetings as assigned. Supports preparation of thought leadership articles, newsletter, publications, congress presentations, slides, and blogs related to the medical content services and practices. Supports creating/updating the SOPs, checklists, templates, style guides, and guidance documents as necessary. Mentoring and coaching team members. Support hiring and onboarding as necessary. Stays knowledgeable of industry best practices and supports leadership team in evaluating and implementing new technologies and procedures to improve operational efficiency and quality of materials developed. Works collaboratively with other medical writers and creative teams across EVERSANA. All other duties as assigned Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. EXPECT AT IONS OF THE JOB: Responsible to deliver CLIENT DELIGHT Responsible to identify, deploy, oversees, mentor direct reports and consultants supporting various clients Responsible to work collaboratively with EVERSANA medical information and medical affairs team and take direction and feedback from management and clients Responsible to ensure management and compliance with industry standards and codes of practice Able to work independently to develop high-quality, scientifically accurate, strategically aligned, ethical, and compliant medical content Responsible to proactively flag and manage any quality issues, and ensure timely corrective and preventive actions Travel Up to 10% (only post COVID). Hours Average 40+ hours/week. Qualifications MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. PharmD (or M. Pharm. or M.S. Pharm), PhD, or MD with medical writing and content development experience Minimum of 4 years of experience within the life science and/or pharmaceutical industry with extensive medical writing and content development experience Direct Medical Information / Medical Communications / Scientific Communications experience Exceptional communication skills including, written, oral, interpersonal, and presentation skills including the ability to independently interpret and summarize complex results. Ability to effectively interface with all levels of management and staff and to succeed in a matrix team setting while meeting or exceeding timelines. Familiarity with AMA Style guide as well as an understanding of clinical research principles and applied statistics. Familiarity with International Committee of Medical Journal Editors (ICMJE), Good Publication Practices (GPP), and other medical publishing guidelines (e.g., Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA), Strengthening the Reporting of Observational Studies in Epidemiology (STROBE), Consolidated Standards of Reporting Trials (CONSORT), etc. Proficient editing skills along with expertise in Microsoft Office, Acrobat and other applications. Experience conducting literature searches and working with tools such as PubMed, Ovid, Embase, etc. Experience working with reference management and citation software (e.g., EndNote, Mendeley, Citavi, etc.) Strong understanding of regulatory requirements and best practices in relationship to Medical Information, Medical Affairs and promotional and non-promotional materials review Excellent project management skills and proven track record of being results driven; ability to manage Ability to conceptualize, design and deliver best in class solutions Highly Principled - Proves to be a professional of unquestionable integrity, credibility and character who demonstrates high moral and ethical behavior Collaboration Ability to work cross functionality across EVERSANA business units and with various clients, including leadership and various departments and functions of our clients Agile learning Ability to support and learn about multiple disease states and therapeutic areas. PREFERRED QUALIFICATIONS: Experience developing medical content, especially Medical Information materials, for new product launch Experience publishing abstracts, posters, manuscripts Experience working across multiple therapeutic areas Experience working with Veeva Vault MedComms / Promomats
Position Reporting to the Senior Project Manager of Product & Engineering Technical Support Engineer will join a team that uses cutting-edge technology to solve challenges for both the front-end and backend architecture and deliver exceptional experiences for clients and users. Were seeking a highly motivated Technical Support Engineer ready to work with new technologies and architectures in a forward-thinking organization constantly pushing boundaries. The ideal candidate has experience diagnosing and troubleshooting technical problems and ensuring customer delight. Ultimately, you are the person our customers trust. They rely on you to provide timely and accurate solutions to their technical issues. Requirements One year of experience in software development, data engineering technical support, or quality assurance x` Attention to detail and ability to work simultaneously on multiple priorities. Ability to work independently and as a team player. Ability to understand others and clearly express thoughts. Ability to manage multiple concurrent objectives, projects, or activities. Ability to work is shifts as part of Service Desk to support global base of clients. Strong communication, presentation, and interpersonal skills. Working knowledge of databases and SQL Proactive in contributing to organizational success. Willingness to learn MS .NET, Snowflake, JavaScript framework Vue.js, Azure, AWS, Google Gloud, Python, R, PostgreSQL. Exposure to design and development of SaaS platforms is a plus. Understanding of web development/performance issues and mitigation approaches is a plus. Educational Qualifications: Bachelors degree in engineering, Technology, Computer Science 1-4 years of relevant experience Healthcare (Pharma, Hospitals, Payers) experience is a plus.
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