Posted:6 days ago|
Platform:
Work from Office
Full Time
2-6 years of experience in international voice process, preferably in the US healthcare domain.
• Strong knowledge of US healthcare processes, including insurance, billing, claims, and medical terminology.
• Excellent English communication skills both verbal and written.
• Familiarity with CRMs and healthcare management tools (e.g., EPIC, Athena, or similar).
• Ability to work in night shifts (US hours) and from office premises.
• Good problem-solving ability, patience, and empathy while dealing with patients or clients.
• Must be a team player and possess strong interpersonal skills. • Good to have experience in Spanish
• Experience with the Spanish language is a plus.
EVERSANA India Pvt. Ltd
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