Service Delivery Ops Team Lead

Skill required: Sourcing - Sourcing Designation: Service Delivery Ops Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do How to provide solutions to across a variety of industries, whilst referencing past deliveries of end-to-end Source to Pay programsHow to drive Procurement organizations through sustainable changes To transform leading organizations and communities around the world Accenture is seeking a Sourcing Execution Specialist to provide full, life cycle procurement support related to FS & CRE spend areas including:Facilities Maintenance (Hard / Soft Services), Real Estate and brokerage services. In this capacity, you will have frequent interaction with team members and customers in the execution of projects that help customers achieve significant value in the form of improved pricing, quality, delivery, supplier performance and other aspects of total cost. You will execute sourcing and procurement solutions designed to drive spend capture. Provide industry and supplier research, market intelligence and financial analyses support to client. You will gain exposure to all aspects of the sourcing process, including Negotiations and Contracting and expand supplier and customer management skills. You will master project management skills and deepen category-specific knowledge to bring added value to sourcing projects and advance career development. This role will work collaboratively with cross-functional team members to deliver significant results.Candidate should be flexible with working hours as he/she must work with global stakeholders. What are we looking for Exceptional multi-tasking skills with the ability to manage end-to-end project cyclesGood communication, including some level of technical terminology/ vocabulary specific to the categories to source/procureCandidate should have a detailed knowledge of appropriate commercial models and approaches/techniques necessary to achieve best in class deals within the Facilities Services and Commercial Real Estate industry (i.e. banking, retail, industrial, healthcare, etc.)Proven analytical skills in terms of numeric (e.g. spreadsheets) and text based (e.g. reading terms and conditions) analysis, converting information into tangible recommendations to clients Experience of working with clients and stakeholders in international environment.Proficiency with Excel and Power PointBachelors degree or equivalent work experienceMinimum of 8+ years of relevant experience in consulting, sourcing/procurement/supply chain management functionMinimum of 4+ years of experience in managing global Customers, and suppliers (NA, EMEA, Australia)Minimum of 5+ years of strategic sourcing, category management, and/or professional industry experience related to at the following sub-category areasoCleaning ServicesoDesign & Workplace ServicesoFit-out & RefurbishmentoFood ServicesoFurnitureoGrounds Maintenance (Landscaping, Snow removal)oIntegrated Facilities ManagementoOffice ServicesoReal Estate Services & BrokerageoSecurity Services (Manned and Systems)oWaste & Environmental (Hazardous, Non-hazardous, pest control)Bonus Points:Ability to effectively lead formal strategic sourcing efforts within certain threshold related to Facilities related categories.Solid understanding of and experience with quantitative and qualitative analysisAbility to act independently and can interface with customers and suppliers via strong written and verbal communications skillsAbility to self-manage multiple priorities and operate effectively in a shared service delivery modelAbility to understand commercial value drivers with a good knowledge of competitors and current industry practicesStrong analytical, organization/time management and problem-solving skillsCollaborative in nature to ensure both internal and external stakeholders are being managed and engaged when appropriateAbility to adapt to the varied corporate cultures and organizational structures of our customers Roles and Responsibilities: Lead and execute low to medium sourcing projects within the threshold limit, including all key steps such as sourcing execution, supplier negotiation, award recommendations, business case presentations and supplier contract execution, leveraging and Agile approach to drive efficiency in executionLead and facilitate (with the clients cross-functional team) the selection criteria for supplier selection and evaluationsResponsible for supporting stakeholders in defining requirements (KPI, scope of work, volume forecasts), opportunity definition and sourcing strategy.Develop relevant RFP documents for projects or make recommendations for incumbent negotiationsDevelops and expands category knowledge in support of sourcing projectsAnalyse current spend in details, supplier base, supply pattern and define a granular baseline that will allow accurate savings calculation in developing Total Cost Models for the spend categories in consideration.Provide industry and supplier research, market intelligence and financial analyses support to client.Support development of subcategory market insights materials or benchmarksHelp client address urgent and critical business initiatives and projects with strong project management and procurement support.Understand clients business needs to develop optimal sourcing solutionDraft and negotiate contracts based on client templates, in a timely manner with appropriate legal support to ensure compliance with client standards. Qualification Any Graduation