Service Delivery Ops Senior Analyst

Job Description

Skill required: Commercial Banking Operations - Core Banking Designation: Service Delivery Ops Senior Analyst Qualifications: BCom/Master of Business Administration Years of Experience: 6 to 8 years What would you do? We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.Develop and deliver core banking solutions for the applications that process the essential functions of banks, including account management, interest calculations, cash deposits and withdrawals processing, customer management and product management. What are we looking for? Drive functional integration planning and execution production and quality deliverables. Identify potential impacts to both people and process affected in day-to-day business. This position holds the responsibility for leading and being an SME of the Financial Statement Spreading production team for a client of the organization. Lead the team and provide subject matter expertise support for understanding spreading guidelines and utilizing the underlying financial statements to complete the spread Ability to effectively manage competing deadlines for projects in a high-pressure work environment, with varying degrees of supervision. Applying relevant accounting standards for fair and rigorous credit assessment Undertaking ad-hoc reporting / analysis requirements Analysis of financial statements including Income statement, Balance Sheet & cash flow of public & private companies for the credit appraisal process Normalizing the financial statement for exceptional and non-recurring items to arrive at the true profitability figures Calculating the Adjusted Net Worth, Recurring Cash Flows, Annual Debt Service, Contingent Liabilities, Custom Ratios and other financial metrics Interface with the customer and act as point of contact for all the customers Would be responsible to meet client SLAs i.e. quality and turn times all the time Responsible for meeting the priorities defined to him / her Ensure operation excellence. Roles and Responsibilities: - Minimum 6+ years of BPO experience in US accounting. MBA Finance and Accounting Flexible to shifts Must have experience in Moody s Credit Lens and client customized templates Experience/exposure of US accounting and GAAP Should have team handling experience. Good team player who is dynamic, result- oriented with strong work ethic Should be very people centric and expect to be very good in people management skills