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Service Delivery Officer-RL-Emerging Market (RL-EM)-Service

Service Delivery Officer-RL-Emerging Market (RL-EM)-Service

Kotak Life Insurance

2 - 5 years

1 - 4 Lacs

Jaipur

Posted:17 hours ago| Platform:

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Skills Required

customer service auditing banking operations account opening service delivery operations management retail banking operations teller operations branch banking operations customer support branch operations kyc customer handling branch banking

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role JOB ROLE Handling personalized service requests of customers. Generation of timely business MIS. Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment. Coordination with CPC/RPC/Investment desks for account opening of customers. Managing complaints of customers and ensuring their resolution within TAT. JOB REQUIREMENT Developing and maintaining banking relationships with a select group of high net worth customers Excellent communication skills with customer service orientation Courteous and polite. Good knowledge of Microsoft excels. Understanding of banking norms and processes.

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Kotak Life Insurance

www.kotaklife.com

Insurance

Jaipur

4000+ Employees

493 Jobs

Key People

Mahesh Balasubramanian

Managing Director & CEO
Kavitha Kamath

Executive Vice President

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Service Delivery Officer-RL-Emerging Market (RL-EM)-Service

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Service Delivery Officer-RL-Emerging Market (RL-EM)-Service

Experience & Salary

Skills Required

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