Job
Description
Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day. We’re looking for a Service Delivery Analyst Senior in our ever-evolving Integrated Payments Team to help us unleash the potential of every business. Are you ready to make your mark? Then you sound like a Worldpayer. About The Team Our Customer Experience Worldpayers are at the heart of it all — enabling us to provide world-class support to customers. Unwavering dedication and full of enthusiasm, they’re always finding ways for us to grow together. Our team is responsible for the uptime and capabilities of the platform to be able to process transactions for our customers. This requires a constant monitoring of the platforms and immediate responses on when issues arise. In addition we frequently are on outages calls that are very stressful and require our team to address issues. We are also responsible for everything related to production environments including all external and internal certificates, all code deployments, and working closely with partnered relationships with the development teams. What You’ll Own Leverage a variety of technologies to effectively maintain and support diverse production credit card processing platforms. Collaborate closely with the development teams of these applications to enhance, adjust, or resolve any issues. Evaluate existing processes to identify opportunities for enhancement and automation. What You Bring Must have Team Oriented Mindset, Intellectual Curiosity Ability to adapt to fluctuating workloads, handling high pressure incidents with focus and efficiency while maintaining productivity during slower project phases Knowledge Of The Following Skills- Windows Server 2016 and higher (5+ years) IIS (5+ years) SSL Certificates (1+ years) Powershell / other scripting languages (1+ year) Nice To Have Knowledge of Credit Card Processing Dynamic troubleshooting skills Azure Devops Azure / AWS (Cloud Infrastructures) SQL CDN(Content Delivery Network) – Cloudflare/Akamai WAF / GTM Knowledge Worldpay Values Determined - You stay open – winning, and failing, as one. Always looking for solutions that add value. Inclusive - You collaborate, encouraging others to perform at their best, always welcoming new perspectives. Open - You work across borders, working with your team to achieve your collective goals. What Makes a Worldpayer What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one. Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career. (Susmita Tripathy) Privacy Statement Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass Show more Show less
