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For Employers

Service Cordinator

Ezone Security Solutions Pvt. Ltd.

0 years

|

0 Lacs

hyderabad telangana india

Posted:1 month ago| Platform:

Apply

Skills Required

service reports software data management crm

Work Mode

On-site

Job Type

Full Time

Job Description

Service cordinator

Understanding all services currently offered by the organisation and its providers.
Developing and maintaining customer relationships.
Responding to customer enquiries over the phone, in person and via email.
Creating regular reports on service levels and requirements.
Evaluating overall service level and implementing continuous improvement tactics.
Meeting with clients to evaluate needs and recommend appropriate services.
Performing regular follow–ups with clients to ensure ongoing satisfaction.
Resolving client issues in person, over the phone and via email.
Using office computer software to enter data into databases and review and draft documents.
Using Customer Relationship Management (CRM) software to manage client relationships

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Ezone Security Solutions Pvt. Ltd.

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