Service Coordinators

Company Description

HEMA ELECTRICALS is a trusted manufacturer and supplier of critical power infrastructure, including Servo Voltage Stabilizers, Distribution Transformers, Isolation Transformers, Online UPS, and Inverters. Our products serve a wide array of industries, such as infrastructure, CNC machinery, textiles, FMCG, and cold storage. We also offer comprehensive installation, testing, and maintenance services, ensuring reliable power solutions across India.

Role Description

This is a full-time on-site role for a Service Coordinator located in Navi Mumbai. The Service Coordinator will be responsible for coordinating service activities, managing customer communications, overseeing operations management, and providing exceptional customer service. Day-to-day tasks include scheduling and dispatching service requests, handling customer inquiries, ensuring timely service delivery, and maintaining service records.

Qualifications

• Fresher or 1-2 Years of experience required
• Service Coordination and Operations Management skills
• Strong Interpersonal and Communication skills
• Customer Service skills
• Excellent organizational and problem-solving skills
• Ability to work independently and manage multiple tasks