Service Coordinator

Job Title: Service Coordinator
Job Type: Full-time
Location: Gurugram, Haryana
Experience Required: 2–7 years

Industry Preference: System Integrator (SI) Industry

About the Role:
We are looking for a detail-oriented and proactive Service Coordinator to manage service requests, coordinate with clients, and ensure smooth execution of service operations. The ideal candidate will have prior experience in the System Integrator industry and strong organizational skills.

Key Responsibilities:

• Act as the primary point of contact for clients regarding service-related queries.
• Coordinate with internal teams, engineers, and vendors to schedule and execute service activities.
• Track and monitor service requests to ensure timely closure.
• Maintain service records and documentation for reporting purposes.
• Ensure customer satisfaction by providing prompt and efficient service support.
• Escalate issues to relevant stakeholders when necessary.

Requirements:

• 2–7 years of experience in a Service Coordinator or similar role.
• Experience in the System Integrator (SI) industry is mandatory.
• Strong communication and interpersonal skills.
• Good organizational and multitasking abilities.
• Proficiency in MS Office and basic service management tools.

How to Apply:
Interested candidates can share their updated resume with the subject line "Application – Service Coordinator" to [hr1@deltaitnetwork.com].

Job Type: Full-time

Work Location: In person

Speak with the employer
+91 7290802686