Work from Office
Full Time
Position- Service Advisor Location- Pune Baner Experience- 3 to 6 yrs. Annual CTC Upto Rs. 6 lakhs per annum Preferred candidate – Automobile Industry (Experience add-on Car Spare parts) Job Description: Looking for Service Advisor to join our dynamic team and embark on a rewarding career journey. Strong knowledge of automobile car spare parts. Enquiry Management. Attend Enquiry and Given Product Demonstration. Enquiry Follow-Up and Order Booking. Good communication & negotiation skills. You are Capable of capturing revenue opportunities through identification of additional work, value added services, and up-selling of service products with conviction. You actively approach customers, thus showing excellent communication skills. Method and process competence Follow up with customers to ensure satisfaction with services provided. Any Service experience are considered. (Experience in automobile) Key Responsibility Areas Customer service: Greet customers, answer questions, and build relationships Scheduling: Schedule appointments, drop-offs, and pick-ups Communication: Communicate with customers and technicians about Spare part status Sales: Sell products and services, and suggest packages and retail options Maintain Customer database location-wise. Handle customer objections from time to time and bring them to a resolution Candidate Profile: Must have worked in automobile spare parts for minimum 3 years Candidate must possess technical knowledge about car spare parts – genuine & aftermarket Any stream Diploma, graduate/ post-graduate is fine. Languages known – Hindi, Marathi, and English.
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