A Two-Wheeler Service Supervisor oversees the operations of a motorcycle repair shop, managing technicians, ensuring quality service, and maintaining customer satisfaction. Responsibilities include coordinating workflow, managing inventory, and ensuring adherence to safety and quality standards.
job Title: Telecaller cum Billing Executive Location: Wakadewadi, shivajinagar Pune Job Summary: We are looking for a motivated and detail-oriented Telecaller cum Billing Executive to handle customer calls, manage inquiries, and maintain accurate billing records. The ideal candidate should have good communication skills, a polite telephone manner, and basic accounting or billing knowledge. Key Responsibilities: Make outbound calls to customers for inquiries, follow-ups, and feedback. Handle inbound customer calls and provide information about products or services. Generate and manage customer bills/invoices using billing software or Excel. Maintain customer records and payment details accurately. Coordinate with sales and accounts departments for payment updates. Prepare daily, weekly, and monthly call and billing reports. Ensure customer satisfaction through professional communication and prompt issue resolution. -- Required Skills: Good verbal and written communication in Hindi Basic knowledge of MS Office (Word, Excel). Familiarity with billing software (Tally, Zoho, or equivalent) is an advantage. Ability to multitask and maintain accuracy. Customer-focused attitude with patience and confidence on calls. --- Qualification & Experience: Minimum 12th pass or Graduate
दोन चाकी वाहनांचे (स्कूटर, बाईक इ.) सर्व्हिसिंग आणि दुरुस्ती करणे. इंजिन, ब्रेक, क्लच, सस्पेन्शन, इलेक्ट्रिकल सिस्टीम इत्यादी भाग तपासून दोष दूर करणे. नियमित मेंटेनन्स, ऑईल बदलणे, फिल्टर बदलणे इत्यादी कामे करणे. ग्राहकांच्या वाहनातील तांत्रिक समस्या समजून त्यावर उपाय सुचवणे. गॅरेजमधील उपकरणांची योग्य देखभाल आणि सुरक्षितता राखणे. नवीन स्पेअर पार्ट्स बसविणे आणि जुन्या पार्ट्सची तपासणी करणे. सर्व्हिस रेकॉर्ड आणि बिलिंग संबंधित माहिती दुरुस्त ठेवणे. कौशल्ये: तांत्रिक कौशल्य आणि समस्या सोडवण्याची क्षमता. जबाबदारीने आणि वेळेत काम पूर्ण करण्याची सवय. ग्राहकांशी नम्रपणे संवाद साधण्याचे कौशल्य. पगार: अनुभव आणि पात्रतेनुसार चर्चेनंतर ठरवला जाईल.