Posted:21 hours ago| Platform: SimplyHired logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

  • Customer Satisfaction: Act as the primary point of contact for customers, ensuring their needs are understood and met, and handling complaints or issues to maintain strong relationships.
  • Service Quality & Standards: Ensure all service and repair jobs are completed to high standards, adhering to manufacturer specifications and company policies.
  • Inventory & Parts Management: Manage spare parts inventory and ensure technicians have the necessary components for repairs.
  • Workflow & Scheduling: Coordinate and monitor the progress of service jobs, ensuring timely delivery of vehicles after repairs and optimizing technician allocation.
  • Financial Management: Oversee budgets, manage service costs, and contribute to the overall profitability of the service department.
  • Compliance & Audits: Liaise with service managers for audits and updates, ensuring compliance with all service processes, standards, and warranty procedures.

Job Type: Full-time

Pay: ₹12,062.38 - ₹26,807.13 per month

Benefits:

  • Life insurance
  • Provident Fund

Work Location: In person

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