Customer Satisfaction: Act as the primary point of contact for customers, ensuring their needs are understood and met, and handling complaints or issues to maintain strong relationships. Service Quality & Standards: Ensure all service and repair jobs are completed to high standards, adhering to manufacturer specifications and company policies. Inventory & Parts Management: Manage spare parts inventory and ensure technicians have the necessary components for repairs. Workflow & Scheduling: Coordinate and monitor the progress of service jobs, ensuring timely delivery of vehicles after repairs and optimizing technician allocation. Financial Management: Oversee budgets, manage service costs, and contribute to the overall profitability of the service department. Compliance & Audits: Liaise with service managers for audits and updates, ensuring compliance with all service processes, standards, and warranty procedures. Job Type: Full-time Pay: ₹12,062.38 - ₹26,807.13 per month Benefits: Life insurance Provident Fund Work Location: In person
handles customer invoicing, payment processing, and accounts receivable ensuring accurate billing for new and used car sales, financing, and related services. Key responsibilities include generating sales and service bills, maintaining payment records, coordinating with financiers, and preparing reports for management, while required qualifications typically include accounting knowledge, computer skills (especially Tally) Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹16,000.00 per month Benefits: Life insurance Paid sick time Provident Fund Work Location: In person
* Key responsibilities Inventory Management: Overseeing stock levels, ensuring a sufficient supply of parts and accessories. Receiving, inspecting, and organizing incoming parts. Conducting regular stock checks and maintaining accurate inventory records. Procurement: Ordering new stock from suppliers and ensuring timely delivery. Negotiating prices and maintaining strong supplier relationships. Setting and enforcing policies for special and stock ordering of parts. Sales and Customer Service: Processing customer orders efficiently and accurately. Providing excellent customer service to both internal and external customers. Developing and implementing sales strategies, including wholesale programs. Team and Department Management: Supervising and training parts department employees. Working with other managers (e.g., service, body shop) to ensure parts availability for repairs. Monitoring and managing the department's budget. * Required skills and qualifications Strong communication, customer service, and leadership skills. Proficiency in computer systems, especially inventory management software. Experience in financial management and data analysis. Excellent organizational skills and attention to detail. Knowledge of automotive parts and the industry is often preferred. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹55,000.00 per month Benefits: Cell phone reimbursement Life insurance Paid time off Provident Fund Work Location: In person