Service Advisor

As an Automotive Service Advisor at Go Auto, you will play a crucial role in delivering exceptional customer service to car enthusiasts like yourself. Your passion for cars and dedication to providing top-notch service will make you an invaluable member of our team. Get ready for an exciting and dynamic work environment where you can thrive and grow professionally. **Responsibilities:** - Welcome customers warmly and demonstrate genuine interest in their automotive needs. - Listen attentively to customers' concerns and work diligently to identify and resolve any issues with their vehicles. - Use your investigative skills to ask relevant questions and provide clear explanations in simple terms. - Collaborate effectively with our technicians to provide accurate estimates and recommend services that will exceed customer expectations. - Keep customers informed about the progress of their vehicles and address any unexpected challenges promptly. - Handle multiple tasks seamlessly, including managing phone calls, walk-in inquiries, and maintaining positive customer relationships. - Stay updated on the latest automotive trends and technologies to enhance your expertise and provide superior service. - Build trust with customers and maintain a positive, collaborative team dynamic by going the extra mile to support your colleagues. **Requirements:** - Genuine passion for cars and a positive, enthusiastic attitude. - Excellent communication skills and the ability to remain calm under pressure. - Strong problem-solving abilities and organizational skills. - Proficiency in computer skills for estimating and service order entries. - Possession of a valid driver's license. If you join our team at Go Auto, you can look forward to a range of perks that include: - Ongoing training and development opportunities through Go Auto U. - Employee Investment Program offering a return based on company profits. - Generous vacation time starting at three weeks after the first year. - Comprehensive health and dental benefits, including a health spending account. - Opportunities for career growth within our promote-from-within culture. - Positive team environment that fosters collaboration and support. - Contribution to charitable causes such as the Kids with Cancer Society. - Lifelong career opportunities with inspiring success stories within Go Auto. Don't settle for just a job - join us at Go Auto and embark on a fulfilling career in the automotive industry. Apply now and take the first step towards a rewarding journey with us! As an Automotive Service Advisor at Go Auto, you will play a crucial role in delivering exceptional customer service to car enthusiasts like yourself. Your passion for cars and dedication to providing top-notch service will make you an invaluable member of our team. Get ready for an exciting and dynamic work environment where you can thrive and grow professionally. **Responsibilities:** - Welcome customers warmly and demonstrate genuine interest in their automotive needs. - Listen attentively to customers' concerns and work diligently to identify and resolve any issues with their vehicles. - Use your investigative skills to ask relevant questions and provide clear explanations in simple terms. - Collaborate effectively with our technicians to provide accurate estimates and recommend services that will exceed customer expectations. - Keep customers informed about the progress of their vehicles and address any unexpected challenges promptly. - Handle multiple tasks seamlessly, including managing phone calls, walk-in inquiries, and maintaining positive customer relationships. - Stay updated on the latest automotive trends and technologies to enhance your expertise and provide superior service. - Build trust with customers and maintain a positive, collaborative team dynamic by going the extra mile to support your colleagues. **Requirements:** - Genuine passion for cars and a positive, enthusiastic attitude. - Excellent communication skills and the ability to remain calm under pressure. - Strong problem-solving abilities and organizational skills. - Proficiency in computer skills for estimating and service order entries. - Possession of a valid driver's license. If you join our team at Go Auto, you can look forward to a range of perks that include: - Ongoing training and development opportunities through Go Auto U. - Employee Investment Program offering a return based on company profits. - Generous vacation time starting at three weeks after the first year. - Comprehensive health and dental benefits, including a health spending account. - Opportunities for career growth within our promote-from-within culture. - Positive team environment that fosters collaboration and support. - Contribution to charitable causes such as the Kids with Cancer Society. - Lifelong career opportunities with inspiring success stories within Go Auto. Don't settle for just a job - join us at Go Auto and embark on a fulfilling career i