Senior Workflow Solutions Lead-Enate

Job Description

It’s never been a more exciting time to join Vistra. At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction. But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that. We have an exciting opportunity for you to join our team as Senior Workflow Solutions Lead. This full-time and permanent position is based in Mumbai, India (remote) and offers global coverage, allowing you to make a significant impact to our Operations and its growth. Purpose of Role As a Senior Workflow Solutions Lead you will be pivotal in helping the business understand and implement Enate process orchestration across Vistra. You will work closely with business process owners, service delivery, project and technical teams to deliver tailored solutions that drive operational efficiency and effectiveness. You will be a critical part of a Vistra’s growing Enate centre of excellence team. About the Operations Technology Team The Operations Technology team acts as the Operational business owner for key Service Delivery applications across Corporate & Fund Services. Corporate Services domain areas include Entity Management, Document Management Systems (DMS), Client KYC and Screening, Client Regulatory Filings, Client Accounting and Payments and Productivity apps such as Workflow Management. We translate commercial and market business requirements into actionable needs and executable application roadmaps. The team is responsible for executing the Service Delivery application strategy, deploying enhancements, and application implementation. Scope / key responsibilities: Contribute to global design of delivery model and corresponding workflow design Conduct discovery sessions to understand business processes and needs Work with internal stakeholders to understand requirements and translate them into system enhancements. Work closely with cross-functional teams to ensure successful delivery and implementation Develop and present tailored solutions to meet business needs Assist in planning and execution of project roll outs Develop and maintain business requirements, solution design and implementation plan documentation Be open to ad-hoc international travel to other Vistra office locations for meetings, workshops or other program related activities. Identify and implement improvements to enhance system efficiency and effectiveness. Effectively communicate and manage progress, updates and risks to senior management and the wider business. Organize and lead workshops to discuss system standardizations and improvements. Key requirements: Relevant Experience and Skills Functional and technical expertise of Enate At least 5+ years of previous relevant workflow and business analysis experience Experience with change management in a multinational and matrixed financial services group Strong stakeholder management and influencing skills Effective planning, organizational, and interpersonal skills Advanced business analysis and problem-solving skills Extensive experience in testing and quality assurance Education and Professional Qualifications: Bachelor's degree, or a related field or comparable working experience Join us! A powerful combination It’s never been a more exciting time to join our organisation with over 9000 colleagues in 50+ jurisdictions across the globe. We’re seizing the opportunity to create a purpose-led organisation that will unlock significant value for our business, our clients, and our people. If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey! Show more Show less