Senior User Experience Designer

Job Title: Senior UX/UI Designer Experience Strategy & Product Innovation

Location:

Experience:

Employment Type:

About the Role:

Senior UX/UI Designer

Key Responsibilities:

• Lead

  UX discovery

  efforts by analysing user behaviour, research data, and competitive benchmarks to identify design opportunities.
• Conduct

  journey mapping

  exercises to understand user needs, pain points, and motivations across touchpoints.
• Facilitate

  design thinking workshops

  to align stakeholders around user problems and co-create innovative solutions.
• Translate insights into

  strategic design recommendations

  , wireframes, prototypes, and high-fidelity UI designs.
• Collaborate closely with product managers, developers, and business teams to ensure design solutions are feasible and aligned with business goals.
• Advocate for the user throughout the product development lifecycle, ensuring accessibility, usability, and delight.
• Present design concepts and rationale effectively to diverse audiences, incorporating feedback iteratively.

Required Skills & Experience:

• 7+ years of experience in UX/UI design, with a strong portfolio showcasing end-to-end design work.
• Proven expertise in

  UX research

  ,

  journey mapping

  , and

  experience strategy

  .
• Proficiency in design tools such as

  Figma.

• Strong understanding of

  user-centric design principles

  ,

  interaction design

  , and

  visual design

  .
• Gather and assess

  experience requirements

  for new or enhanced products.
• Practice

  reusability

  by leveraging or expanding the

  design system

  and platform capabilities.
• Excellent communication and facilitation skills; ability to lead workshops and align cross-functional teams.
• Experience working in agile environments and collaborating with product and engineering teams.
• Familiarity with analytics tools (e.g., Adobe Analytics, Quantum Metrics) to derive actionable insights.

Preferred Qualifications:

• Experience in financial services, enterprise platforms, or complex web applications.

• Bachelor's degree

  (preferred emphasis on Service Design, Experience Architecture, or Information Architecture) or equivalent experience.
• Knowledge of

  accessibility standards

  and inclusive design practices.
• Certification in

  Design Thinking

  or UX Research

  is a plus.

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