Position Overview We are looking for a dedicated QA Lead with over 6 years of experience to join our team. The ideal candidate will have a strong background in both Manual and Automation Testing . Key Responsibilities Lead the QA team in developing and executing comprehensive test plans and test cases for both manual and automated testing. Ensure the highest quality of software products through rigorous testing processes. Guide and mentor team members in best practices for manual and automated testing. Collaborate with development teams to identify testing requirements and ensure timely delivery of software solutions. Utilize automation testing tools such as Selenium , TestNG , and JUnit to enhance testing efficiency. Analyze test results and provide detailed reports to stakeholders, including recommendations for improvements. Required Skills and Qualifications Experience : Minimum of 6 years in QA with a focus on Manual and Automation Testing. Testing Tools : Strong knowledge of automation testing tools like Selenium , TestNG , and JUnit . Leadership : Proven ability to lead and guide a QA team. Analytical Skills : Excellent problem-solving and analytical skills. Additional Skills Familiarity with various testing methodologies and practices. Strong communication skills to effectively interact with cross-functional teams. Show more Show less
Role: Senior Developer Location: Gurugram Position Overview: We are seeking a highly skilled Senior Developer with a strong background in full-stack development. The ideal candidate will have over 6 years of experience and a passion for mentoring junior developers. Key Responsibilities: Design, develop, and maintain robust web applications using PHP , Node.js , and MySQL . Collaborate with cross-functional teams in an Agile environment to deliver high-quality software solutions. Mentor and guide junior developers, fostering a culture of continuous learning and improvement. Participate in code reviews and contribute to best practices in software development. Troubleshoot and resolve technical issues in a timely manner. Stay updated with emerging technologies and industry trends to ensure the team remains at the forefront of innovation. Required Skills and Qualifications: Experience : Minimum of 6 years in full-stack development. Languages : Proficiency in PHP , Node.js , and MySQL . Methodologies : Strong understanding of Agile methodologies. Mentorship : Proven ability to mentor and support junior developers. Problem-solving : Excellent analytical and problem-solving skills. Good to Have: Knowledge of Python and NoSQL databases. Experience with Cloud Infrastructure (AWS/GCP). Show more Show less
Job Role : Engineering Manager Department : Technology Location : Gurgaon Mon- Fri (Work from Office) Job Summary We are seeking an experienced Engineering Manager to lead our engineering organization, drive modernization efforts, and define the architectural direction of our platforms. The ideal candidate will bring deep technical expertise, strategic thinking, and strong leadership skills to guide teams through large-scale legacy-to-modern tech migrations, while ensuring cost-effective, scalable Cloud infrastructure. Key Responsibilities Lead and grow a high-performing engineering team aligned with product and business goals. Own system architecture and modernization strategy, including large-scale migrations. Drive Cloud infrastructure design, scalability, and cost efficiency. Establish engineering best practices, processes, and quality standards. Collaborate cross-functionally to ensure timely and reliable product delivery. Provide technical leadership and mentor team members across engineering levels Tech Stack Required Familiarity with the company core tech stack: PHP, Python, Node.js, React, SQL and NoSQL databases. Hands-on experience managing AWS infrastructure at scale Experience leading or contributing to overall cloud management and optimization (performance, scalability, reliability, and cost) Exposure to system redesign, refactoring, or legacy modernization projects Understanding of CI/CD pipelines and DevOps best practices Experience working in agile, cross-functional teams Previous experience mentoring engineers or team leads Candidate Profile Bachelors or Masters in Computer Science, Engineering, or a related field. 10+ years of experience in software engineering, with 4+ years in an engineering management or tech leadership role. Proven track record of leading modernization efforts involving large-scale system migrations. Deep understanding of software architecture, distributed systems, and cloud-native design patterns. Strong knowledge of AWS services, infrastructure planning, and cost management Excellent leadership, communication, and decision-making abilities. Demonstrated success in building and leading high-performance engineering teams. (ref:hirist.tech)
Entity: Shipway (weblink: https://www.shipway.com/) Job Role: Engineering Manager Department: Technology Location: Gurgaon Mon- Fri (Work from Office) Job Summary: We are seeking an experienced Engineering Manager to lead our engineering organization, drive modernization efforts, and define the architectural direction of our platforms. The ideal candidate will bring deep technical expertise, strategic thinking, and strong leadership skills to guide teams through large-scale legacy-to-modern tech migrations, while ensuring cost-effective, scalable Cloud infrastructure. Key Responsibilities: Lead and grow a high-performing engineering team aligned with product and business goals. Own system architecture and modernization strategy, including large-scale migrations. Drive Cloud infrastructure design, scalability, and cost efficiency. Establish engineering best practices, processes, and quality standards. Collaborate cross-functionally to ensure timely and reliable product delivery. Provide technical leadership and mentor team members across engineering levels Tech Stack Required: ● Familiarity with the company's core tech stack: PHP, Python, Node.js, React, SQL and NoSQL databases Hands-on experience managing AWS infrastructure at scale Experience leading or contributing to overall cloud management and optimization (performance, scalability, reliability, and cost) Exposure to system redesign, refactoring, or legacy modernization projects Understanding of CI/CD pipelines and DevOps best practices Experience working in agile, cross-functional teams Previous experience mentoring engineers or team leads Candidate Profile: 1. Bachelors or Masters in Computer Science, Engineering, or a related field. 2. 10+ years of experience in software engineering, with 4+ years in an engineering management or tech leadership role. 3. Proven track record of leading modernization efforts involving large-scale system migrations. 4. Deep understanding of software architecture, distributed systems, and cloud-native design patterns. 5. Strong knowledge of AWS services, infrastructure planning, and cost management 6. Excellent leadership, communication, and decision-making abilities. 7. Demonstrated success in building and leading high-performance engineering teams.
Entity: Shipway (weblink: https://www.shipway.com/) Job Role: Finance Executive (AR/AP) Department: Finance Location: Gurgaon Mon- Fri (Work from Office) About the Role: We are looking for a detail-oriented and proactive Finance Executive to join our team. The role involves managing day-to-day financial operations with a strong focus on Accounts Payable, Accounts Receivable, Taxation, and Reconciliation, Compliance, and Audit. Key Responsibilities: Handle Petty Cash Book and ensure accurate record-keeping Oversee Vendor Management – invoice processing, payments & reconciliations Perform Bank Reconciliation and ensure timely closure Manage TDS & GST compliance, including filing and reporting Support internal and statutory audits, ensuring accuracy & compliance Maintain financial records and assist in preparation of MIS/reports Collaborate with internal stakeholders and external auditors Requirements: Bachelor’s degree in Commerce/Finance or related field 1–3 years of experience in finance/accounts Proficiency in Oracle (mandatory), Tally/ERP, MS Excel Good understanding of AP/AR, GST, TDS, Vendor Management, and Audits Strong attention to detail, accuracy, and ability to meet deadlines What We Offer: Exposure to full-cycle finance operations & audits Growth and learning opportunities in a dynamic team A collaborative work environment
Role: Senior Manager - Demand Generation Brand: Shipway by Unicommerce (https://www.shipway.com/) Location: Gurgaon About the Role As the Demand Generation Lead, you will own and drive pipeline generation for Shipway. You’ll design and execute multi-channel strategies that fuel qualified leads and revenue opportunities. Your remit spans digital advertising, events, webinars, influencer marketing and affiliate partnerships. This is a strategic and hands-on role where you’ll lead a team, collaborate closely with Sales and Product Marketing and apply data-driven insights to optimize performance. We’re looking for a modern marketer who understands marketing algorithms as well as human behavior, a rare blend of analytical rigour and high emotional intelligence. Key Responsibilities Pipeline Ownership & Strategy ● Develop and own the demand generation strategy, aligned to revenue targets. ● Forecast, track, and report on pipeline contribution from each demand channel. Multi-Channel Campaigns ● Design and execute demand programs across paid digital (search, social, display, programmatic), email and whatsapp Marketing, webinars and virtual events, Physical events and conferences, Influencer collaborations, Affiliate and partnership networks Team Leadership: Drive a culture of experimentation, agility, and high performance. Performance Analytics & Optimization ● Analyse channel performance using marketing analytics tools (Google Analytics, ad platforms, HubSpot, etc.). ● Optimize campaigns based on data insights, experimenting with new tactics to maximize ROI. Cross-Functional Collaboration ● Partner with Sales to align on ICP, lead scoring, and hand-off processes. ● Partner with design to bring campaigns to a visual identity. Budget Management: Manage demand generation budgets, ensuring cost-effective investment decisions. Skills & Experience ● 5- 7+ years in B2B demand generation, preferably in SaaS or eCommerce tech. ● Strong understanding of digital advertising algorithms (e.g. Meta, Google, LinkedIn). ● Hands-on experience running and scaling multi-channel marketing campaigns. ● Excellent analytical skills; comfort with marketing analytics tools and attribution modelling. ● Proven leadership skills with experience managing and growing a team. ● High emotional intelligence, able to motivate teams, influence stakeholders, and adapt to fast-changing priorities. ● Comfortable operating across diverse brands and product lines. ● Strong written and verbal communication skills. Why This Role? ● Impact: Shape demand strategies for leading name in shipping aggregation and SaaS. ● Room to Innovate: Freedom to test, learn, and implement new approaches. ● Collaborative Culture: Work with passionate teams who care about both data and creative storytelling. ● Career Growth: Opportunity to grow into a broader marketing leadership role across the portfolio.
Entity: Shipway (weblink: https://www.shipway.com/) Job Role: Engineering Manager Department: Technology Location: Gurgaon Mon- Fri (Work from Office) Job Summary: We are seeking an experienced Engineering Manager to lead our engineering organization, drive modernization efforts, and define the architectural direction of our platforms. The ideal candidate will bring deep technical expertise, strategic thinking, and strong leadership skills to guide teams through large-scale legacy-to-modern tech migrations, while ensuring cost-effective, scalable Cloud infrastructure. Key Responsibilities: Lead and grow a high-performing engineering team aligned with product and business goals. Own system architecture and modernization strategy, including large-scale migrations. Drive Cloud infrastructure design, scalability, and cost efficiency. Establish engineering best practices, processes, and quality standards. Collaborate cross-functionally to ensure timely and reliable product delivery. Provide technical leadership and mentor team members across engineering levels Tech Stack Required: Familiarity with the companys core tech stack: PHP, Python, Node.js, React, SQL and NoSQL databases Hands-on experience managing AWS infrastructure at scale Experience leading or contributing to overall cloud management and optimization (performance, scalability, reliability, and cost) Exposure to system redesign, refactoring, or legacy modernization projects Understanding of CI/CD pipelines and DevOps best practices Experience working in agile, cross-functional teams Previous experience mentoring engineers or team leads Candidate Profile: 1. Bachelors or Masters in Computer Science, Engineering, or a related field. 2. 10+ years of experience in software engineering, with 4+ years in an engineering management or tech leadership role. 3. Proven track record of leading modernization efforts involving large-scale system migrations. 4. Deep understanding of software architecture, distributed systems, and cloud-native design patterns. 5. Strong knowledge of AWS services, infrastructure planning, and cost management 6. Excellent leadership, communication, and decision-making abilities. 7. Demonstrated success in building and leading high-performance engineering teams.
Role & responsibilities Handle end-to-end AP & AR Manage invoices, payments, and collections Maintain accurate records and reconcile accounts Coordinate with internal teams for smooth processes Preferred candidate profile 1-3 years of experience in Accounts Strong in Excel, Oracle Knowledge of GST, TDS & compliance Detail-oriented & organized
Unicommerce is a leading e-commerce enablement SaaS platform that powers end-to-end e-commerce operations for brands, marketplaces and logistics providers. Its full-stack solutions streamline both pre-purchase and post-purchase processes, driving efficiency and growth. Shipway by Unicommerce is a logistics platform that reduces shipping costs through courier aggregation and automation. Its key solutions include smart courier allocation, order tracking, and return automation. Serving more than 12k online brands, Shipway is well on its way to become the most sought-after growth engine that D2C brands require today. Role: Program Manager Entity: Shipway by Unicommerce (https://www.shipway.com/) Reports To: CBO Location: Gurgaon About the Role We are looking for a Program Manager to drive operational excellence in our shipping aggregation business. The role is centered on enhancing courier performance, improving supply chain efficiency, and optimizing costs through structured and seamless program execution across cross-functional teams. Key Responsibilities Lead end-to-end delivery of strategic programs in courier aggregation and logistics tech. Drive courier partner integrations, SLA adherence and process automation. Collaborate with Product, Tech, and Operations teams to translate business needs into scalable solutions. Leverage dashboards and analytics to track key KPIs across cost, performance, and efficiency; identify gaps and implement corrective measures. Manage multiple stakeholders (internal & external) with clear communication and governance. Ensure compliance, risk management, and operational excellence across projects. Skills & Experience 5–10 years of experience in program management / supply chain operations / logistics tech. Strong background in shipping, courier management, or e-commerce logistics preferred. Proven expertise in managing cross-functional programs with measurable outcomes. Demonstrated track record in cost optimization, efficiency improvement, and process excellence. Excellent stakeholder management, analytical and problem-solving skills. Strong written and verbal communication skills.
Key Responsibilities Community & Social Media Management Build and grow active communities across LinkedIn, Instagram, YouTube, Twitter, and niche industry forums. Plan, create, and publish engaging content (posts, stories, short-form videos) to spark conversations and amplify brand voice. Manage and execute monthly content calendars aligned with campaigns, product launches, and events. Track engagement, growth, and sentiment metrics to improve strategies. Online Reputation Management (ORM) Monitor and respond to reviews, comments, and mentions across platforms (Google, G2, Capterra, Trustpilot, social channels, Google Business Platform). Draft professional, empathetic, and brand-safe responses to customer concerns. Share actionable feedback with internal teams to close the loop. Customer Reviews & Advocacy Proactively source customer reviews, testimonials, and user-generated content. Build relationships with customers to nurture them into brand advocates. Case Studies & Customer Stories Collaborate with Customer Success and Sales teams to identify case study opportunities. Conduct customer interviews and craft impact-driven case studies in blog, PDF, or video formats. Repurpose case studies into social snippets, quotes, and short videos. Required Skills & Qualifications 23 years of experience in community management, social media marketing, or ORM. Proven ability to manage social channels and communities. Strong communication and storytelling skills (writing + on-camera presence a plus). Hands-on experience with ORM tools (Google Alerts, Mention, Sprout Social, etc.). Comfortable collaborating with cross-functional teams (Product, CS, Sales, Design). Good to Have Experience in SaaS, tech, or e-commerce ecosystem. Exposure to influencer marketing, webinar/podcast community building, or Discord/Slack communities. Ability to create quick-turnaround memes, trending content, or viral ideas.
Shipway by Unicommerce is a logistics platform that reduces shipping costs through courier aggregation and automation. Its key solutions include smart courier allocation, order tracking, and return automation. Serving more than 12k online brands, Shipway is well on its way to become the most sought-after growth engine that D2C brands require today. Weblink: www.shipway.com Role: Marketing Lead (Senior Manager / Associate Director) Entity : Shipway Technology Private Limited Reporting: Director – Marketing (Unicommerce & Shipway) Job Location : Gurgaon Job Overview : We are seeking a dynamic and strategic Marketing Lead to spearhead our marketing efforts, drive demand generation, and build a strong brand presence in the SaaS ecosystem. The role requires a blend of strategic thinking, hands-on execution, and data-driven decision-making to accelerate growth. Key Responsibilities 1. Marketing Strategy & Leadership Define and execute integrated marketing strategies aligned with business goals. Own the overall marketing KPI dashboard including MQLs, SQLs, Shipments, campaign ROI, and brand metrics. Partner with sales, product, and customer success teams to ensure marketing alignment across the funnel. 2. Demand Generation & Performance Marketing Lead demand generation through digital channels (Meta, Google, LinkedIn, programmatic, SEO/SEM). Optimize CAC, CPL, and MQL-to-SQL conversion ratios. Drive data-backed experimentation for campaigns to maximize ROI. 3. Brand & Content Marketing Strengthen Shipway’s brand positioning in the ecommerce and logistics ecosystem. Oversee content marketing (blogs, whitepapers, case studies, videos, podcasts, social media). Lead PR, events, and thought-leadership initiatives to build brand equity. 4. Product Marketing Define messaging and positioning for key product features (AI-based fraud detection, COD verification, NDR automation, etc.). Enable sales through playbooks, collaterals, competitive analysis, and customer success stories. 5. Marketing Analytics & Reporting Set up performance dashboards for all marketing initiatives. Regularly track and report KPIs to leadership, ensuring accountability and data-driven decisions. Continuously improve measurement frameworks across campaigns and channels. 6. Team Leadership & Development Manage and mentor a team of marketers across performance, content, design, and events. Build cross-functional collaboration with external partners, agencies, and influencers. Foster a culture of creativity, ownership, and performance within the marketing team. Key KPIs to Own Lead Generation & Pipeline Contribution: MQLs, SQLs, and marketing-sourced shipments. Cost Efficiency: CAC, CPL, and ROI across campaigns. Brand Metrics: Share of voice, media coverage, social media reach & engagement. Product Adoption: Customer engagement with new features and campaigns. Team Performance: Execution quality, timeliness, and innovation in marketing activities. Qualifications & Skills 6–12 years of experience in B2B SaaS, ecommerce, or logistics-tech marketing. Proven track record in leading marketing strategy and delivering measurable KPIs. Strong expertise in demand generation, digital marketing, and product marketing. Excellent leadership, team management, and stakeholder collaboration skills. Data-driven mindset with proficiency in marketing analytics tools (HubSpot, Google Analytics, SEMrush, etc.) Strong communication skills and ability to craft compelling narratives.
Entity: Shipway (weblink: https://www.shipway.com/) Job Role: Finance Executive (AR/AP) Department: Finance Location: Gurgaon Mon- Fri (Work from Office) About the Role: We are looking for a detail-oriented and proactive Finance Executive to join our team. The role involves managing day-to-day financial operations with a strong focus on Accounts Payable, Accounts Receivable, Taxation, and Reconciliation, Compliance, and Audit. Key Responsibilities: Handle Petty Cash Book and ensure accurate record-keeping Oversee Vendor Management – invoice processing, payments & reconciliations Perform Bank Reconciliation and ensure timely closure Manage TDS & GST compliance, including filing and reporting Support internal and statutory audits, ensuring accuracy & compliance Maintain financial records and assist in preparation of MIS/reports Collaborate with internal stakeholders and external auditors Requirements: Bachelor’s degree in Commerce/Finance or related field 1–3 years of experience in finance/accounts Proficiency in Oracle (mandatory), Tally/ERP, MS Excel Good understanding of AP/AR, GST, TDS, Vendor Management, and Audits Strong attention to detail, accuracy, and ability to meet deadlines What We Offer: Exposure to full-cycle finance operations & audits Growth and learning opportunities in a dynamic team A collaborative work environment
COMPANY: Shipway By Unicommerce LOCATION: Gurgaon Duration: 6 Months https://www.shipway.com/ Job Responsibilities: • Assist in lead generation and outreach through calls, emails, and social platforms • Qualify leads and schedule product demos for the Sales team • Understand customer pain points and offer tailored solutions • Maintain accurate CRM records and track customer interactions • Support the Sales team in organizing campaigns and webinars • Collaborate with Marketing and Customer Success teams for end-to-end sales strategies Mandatory skill set: • Excellent verbal & written communication skills • Strong persuasion and negotiation abilities • Eagerness to learn and grow in a fast-paced environment • Interest in eCommerce, SaaS, and Customer Experience tools • Ability to work independently and within a team • Bachelor's degree in Business, Marketing, or related fields (preferred) • Proficiency in MS Office/Google Workspace; familiarity with CRM tools is a plus
Designation: Business Development Associate / Business Development Executive Location: Gurgaon Years of Experience: 2+Years Job description We’re looking for passionate sales professionals to join our team! The role involves client follow-ups, Inbound Sales, relationship building, and deal closure, End to End Sales. Ideal candidates should have strong negotiation skills and a proven track record, preferably in the logistics industry. What You'll Do: A deep understanding of the pricing to maintain a healthy margin on the sales closures. Responsible for the ownership of the collectibles & receivables for the hand holding period of new on boarded accounts Build a strong relationship & process for the new onboardings for a long & healthy business collaboration Understanding of Indian retail/wholesale/industrial ecosystem to come up with holistic solutions for the key accounts Account Management: Onboarding Clients on the platform is the first stage of along-term relationship between Shipway and the account Map Competition: To be able to take timely action, it is imperative that we monitor the market and be informed of competition’s activity in key accounts The BDM must keep a close watch on competition & share best practices internally What We're Looking For: Post Graduation/ Graduation requirements Proven working experience of 2+ years in sales/business development Must be efficient with MS Excel & Power point Excellence communication and influencing skills Strong bias for action, problem solving and ownership Ability to develop strong relationships with stakeholders and be a team player
About Shipway by Unicommerce Unicommerce is a leading e-commerce enablement SaaS platform that powers end-to-end e-commerce operations for brands, marketplaces, and logistics providers. Its full-stack solutions streamline both pre-purchase and post-purchase processes, driving efficiency and growth. Convertway by Unicommerce is a marketing automation platform that enhances customer engagement. It helps brands increase sales by capturing visitor data, automating WhatsApp and SMS communications, running campaigns, and providing chatbot support. Uniware is an advanced order processing platform that optimizes operations after an order is placed. It enables seamless inventory management, multi-channel order processing, returns handling, and payment reconciliation. Uniware offers seller, order, warehouse, and inventory management, along with omnichannel solutions. Shipway by Unicommerce is a logistics platform that reduces shipping costs through courier aggregation and automation. Its key solutions include smart courier allocation, order tracking, and return automation. Role Overview We are looking for a Pricing Manager who will own and lead our pricing strategy end-to-end. This role requires a highly strategic thinker with strong business acumen, analytical rigor, and the ability to influence at the leadership level. You will play a critical role in shaping our revenue model, ensuring competitiveness, and driving sustainable profitability. Key Responsibilities Define and lead the overall pricing strategy for Shipway by Unicommerce, aligning with long-term business objectives. Partner with the leadership team to design innovative pricing frameworks that balance growth, profitability, and customer value. Conduct in-depth competitor benchmarking, market intelligence, and customer behavior analysis to refine pricing models. Lead the development of scalable pricing processes, tools, and governance frameworks. Provide pricing guidance and thought leadership in strategic deals, partnerships, and contract negotiations. Mentor and guide junior analysts or team members, fostering a data-driven culture. Act as a key advisor to senior stakeholders on monetization strategies and revenue optimization. Requirements 5–8 years of progressive experience in pricing, revenue management, or strategy. Strong technical expertise in: Advanced Excel, SQL, and financial modeling. Data visualization tools (Power BI, Tableau, Looker). Pricing automation, SaaS platforms, and ERP/CRM integrations. Solid understanding of SaaS, e-commerce, or technology-driven industries. Experience collaborating with engineering and product teams on pricing-related system implementations. Excellent problem-solving, analytical, and communication skills with proven stakeholder management. MBA/PGDM in Finance, Strategy, Economics, or a technical discipline is preferred. What We Offer High-impact role with direct visibility to leadership and decision-makers. Opportunity to architect and implement pricing strategy for a fast-scaling SaaS product. A culture of ownership, innovation, and continuous learning. Professional growth and leadership opportunities within the Unicommerce ecosystem.
Designation : Enterprise Sales Manager Location : Gurgaon Years of experience : 5+ Years Job description We are looking for a passionate individual to join our sales team, candidates having in-depth knowledge of and experience with the sales process, excelling at lead generation, relationship building, and closing deals. We’re seeking someone with a track record of success who can inspire the same in others. Responsibilities Conducting presentations, meetings with CXO-level clients. Demonstrating and clearly differentiating the product from the competition focusing on the value proposition. Managing forecasts accurately and delivering against substantial revenue targets and achieving the assigned sales volume. Open to Learn and adopt new Trends of the industry. Identifies enterprise business opportunities, prospecting/scoping through professional platforms, referral, research & networking. Understand customer requirements, set up meetings with potential clients and present appropriately to make a sale. Responsible for driving revenues aiming to achieve monthly/quarterly and annual targets. Job Requirements:- Strong interpersonal and communications skills Bachelor’s degree in marketing or business administration 5+ years in sales management Must have experience in Enterprise & B2C sales. Proven track record of success the sales cycle from plan to close Superb leadership ability ABOUT US We are a leading SaaS based eCommerce Automation company solving the most complex problems for the eCommerce industry. Serving more than 12k online brands and backed by a tier 1 Institutional investor, Shipway is well on its way to become the most sought-after growth engine that D2C brands require today. We at Shipway are dedicated towards providing smart solutions that are advanced and state of the art. Bring your curiosity and creativity and help us craft a better tomorrow.
Location: Gurugram Experience: 2–3 years About The Company : Shipway by Unicommerce is a logistics platform that reduces shipping costs through courier aggregation and automation. Its key solutions include smart courier allocation, order tracking, and return automation. Website: https://www.shipway.com/ About the Role We are seeking a creative and proactive Community Manager to lead our online brand presence and customer advocacy initiatives across Shipway. This role goes beyond social media management, you will be the voice and bridge between our brand and customers, ensuring every interaction builds trust, loyalty, and reputation. You will manage social channels, online reputation, reviews, testimonials, and case studies, while driving authentic conversations that strengthen our position as leaders in e- commerce enablement. Key Responsibilities Community & Social Media Management ● Build and grow active communities across LinkedIn, Instagram, YouTube, Twitter, and niche industry forums. ● Plan, create, and publish engaging content (posts, stories, short-form videos) to spark conversations and amplify brand voice. ● Manage and execute monthly content calendars aligned with campaigns, product launches, and events. ● Track engagement, growth, and sentiment metrics to improve strategies. Online Reputation Management (ORM) ● Monitor and respond to reviews, comments, and mentions across platforms (Google, G2, Capterra, Trustpilot, social channels, Google Business Platform). ● Draft professional, empathetic, and brand-safe responses to customer concerns. ● Share actionable feedback with internal teams to close the loop. Customer Reviews & Advocacy ● Proactively source customer reviews, testimonials, and user-generated content. ● Build relationships with customers to nurture them into brand advocates. Case Studies & Customer Stories ● Collaborate with Customer Success and Sales teams to identify case study opportunities. ● Conduct customer interviews and craft impact-driven case studies in blog, PDF, or video formats. ● Repurpose case studies into social snippets, quotes, and short videos. Required Skills & Qualifications ● 2–3 years of experience in community management, social media marketing, or ORM. ● Proven ability to manage social channels and communities. ● Strong communication and storytelling skills (writing + on-camera presence a plus). ● Hands-on experience with ORM tools (Google Alerts, Mention, Sprout Social, etc.). ● Comfortable collaborating with cross-functional teams (Product, CS, Sales, Design). Good to Have ● Experience in SaaS, tech, or e-commerce ecosystem. ● Exposure to influencer marketing, webinar/podcast community building, or Discord/Slack communities. ● Ability to create quick-turnaround memes, trending content, or viral ideas. Why Join Us ● Build and lead communities for India’s largest e-commerce SaaS ecosystem. ● Shape customer perception and be the voice of India’s Leading Shipping Aggregator Company ● Opportunity to experiment with content formats, advocacy programs, and community engagement ideas. ● High visibility role with leadership-level interaction and growth opportunities.
🚨 Shipway is Hiring! 🚨 👑 Role: Community Manager 👑 Are you the one who spends more time on memes than meetings ? 🐸 Can summon ChatGPT like a wizard 🪄🤖? And already know what’s trending in ecommerce before it trends? 🛒⚡ Then you’re exactly who we’re looking for! 💥 At Shipway, we’re building an ecommerce growth powerhouse — and we need someone who can: ✨ Run our socials like a meme kingdom ✨ Stay ahead of ecommerce trends ✨ Protect us from trolls (with wit, not wars) 😎 You’ll work directly with our Marketing, Product & Growth teams, collaborate with ecommerce leaders, and join a crew that loves memes as much as conversions. 🎉 📍 Experience: 1–3 years 📍 Role: Social Media + ORM + Ecommerce Trend Ninja 👉 Apply now with your CV — (and bonus points if you send a meme with it 😜) 🛑Please check the recent post for apply the job🛑
Job Title: Associate Location: Gurugram, Haryana [On-site] Experience Level: 2+ years Department: Product JOB DESCRIPTION: We are seeking a skilled and data-driven Associate Product Manager to join our dynamic team. The ideal candidate will be responsible for identifying market opportunities, defining strategies for both new and existing products, and driving product decisions based on strong analytical skills. You will work closely with cross-functional teams, including engineering and business units, to ensure that customer needs are met and product requirements are effectively gathered. RESPONSIBILITIES: Market Analysis & Strategy Development: Identify market opportunities and define strategies for new and existing products. Conduct thorough market studies to inform product direction. Data-Driven Decision Making: Utilize strong analytical skills to support product decisions. Leverage data to drive insights and recommendations. Customer Engagement: Understand customer needs and gather product requirements. Collaborate closely with business teams to align product vision with customer expectations. Technical Collaboration: Work alongside the engineering team to determine the best technical implementation. Develop reasonable implementation schedules to ensure timely product delivery. Product Development Support: Create UX mockups and wireframes to visualize product concepts. Assist in project planning and estimation processes. Technical Skills : Proficient in Python/R and basic MySQL. Experience with business intelligence (BI) tools. Analytical Skills: Strong data-driven reasoning and analytical capabilities. Ability to interpret complex data sets and derive actionable insights. Communication Skills: Excellent verbal and written communication skills. Ability to work collaboratively in a team-oriented environment. Preferred Skills: Experience with UX design principles and tools. Background in project planning and management. Familiarity with agile methodologies. Qualifications: Education: Bachelor’s degree in Business, Computer Science, or a related field. Experience: Proven experience in product management or a related role. Familiarity with product development processes and methodologies.
Job Title: UX Designer Location: Gurugram, Haryana [On-site] Experience Level: 2+ years Department: Product Job Overview We are seeking a proactive and detail-driven UX Designer with at least 2 years of professional experience. This role requires someone comfortable managing multiple design projects while contributing to and maintaining a robust design library that supports consistency across our product suite. Key Responsibilities Work on UX design initiatives across multiple products/initiatives by Shipway, from research, and ideation to design and testing. Collaborate with Product Managers, UI Engineers, and other stakeholders to define user problems, requirements, and product goals. Create wireframes, high fidelity mocks and interactive prototypes, followed by review and iteration cycle. Maintain, and evolve a scalable design system and component library to ensure UI consistency across products. Provide clear design documentation and specifications for handoff to developers. Champion best practices in UX and UI design, advocating for user needs throughout the product lifecycle. Contribute to design critiques, product planning, and cross-functional collaboration rituals. Requirements 2+ years of experience as a UX Designer, preferably in a B2B SaaS environment Bachelor’s/ Master’s degree in UX Design, or a related field. Strong understanding of UX and design principles, user research, heuristic evaluation, and usability testing. Proficient in using Figma for end-to-end UX design, including wireframing, prototyping, and maintaining a collaborative design system. Proven ability to manage multiple projects independently in a fast-paced environment. Strong portfolio demonstrating a user-centred design process, UX problem-solving, and product impact. Solid grasp of interaction design, responsive design, accessibility, and information architecture. Strong communication and collaboration skills Nice to Have Experience designing for complex workflows or enterprise-grade SaaS platforms. Basic understanding of front-end development (HTML/CSS/JavaScript). To Apply Please submit your resume, and portfolio link