10 Experience Strategy Jobs

You will be joining a strategic studio within Zensciences, dedicated to shaping the future of brands, video, and digital experiences. With 15-20+ years of experience in branding, design leadership, experience strategy, and platform innovation, you will lead as the VP of Brand, Experiences & Platforms. Your role involves defining the long-term creative and growth strategy for the studio, championing bold design ideas, and translating brand strategy into immersive storytelling. You will also be responsible for leading brand definition, identity creation, and system design, as well as driving UX/UI and platform development for websites, apps, and digital solutions. - Define the long-term creati...

As a Manager, Experience Researcher at Mastercard, you will play a crucial role in driving the creation of new innovative products developed using customer-centric strategic and design approaches within the Customer Experience & Design (CX&D) program. Your responsibilities will include: - Participating in all phases of the research, strategy, and design process to help define and shape the vision and future state experience for customers. - Ensuring that research activities align with the team's objectives and contribute to informed decision-making. - Developing fit-for-purpose research plans to validate hypotheses and concepts. - Leading and conducting generative and evaluative research met...

As a Service Designer at e.l.f. Beauty, Inc., you will play a crucial role in architecting seamless service experiences for both customer journeys and internal operations. Collaborating closely with UX, product, and ops teams, you will ensure that our digital experiences are driven by efficient and scalable systems. Your primary focus will be on enhancing business value by increasing revenue, reducing operational costs, and enhancing employee productivity. Your responsibilities will involve documenting end-to-end customer and employee journeys to identify pain points and areas for improvement, developing service blueprints that connect people, tools, and processes, redesigning services to im...

In this role, you will play a crucial part by: Coordinating with U.S. UX Leadership & Global Teams to ensure alignment on design strategy and execution. Leading Design Thinking Workshops to cultivate creative problem-solving, generate innovative ideas, and align stakeholders. Mapping User Journeys & Experience Flows to identify pain points and unlock opportunities for improved engagement and satisfaction. Developing Wireframes & Prototypes to effectively communicate design concepts, ensuring iterative improvements through stakeholder feedback and usability testing. Collaborating with Product & Engineering Teams to bridge the gap between business goals and user needs, shaping cohesive digital...

You should have 3-6 years of experience in UX design and be familiar with the overall UX design process, business stakeholder vision, and general software development principles in both CX and EX contexts. Your responsibilities will include assisting in problem framing and requirements gathering, designing low to high fidelity UI designs and prototypes for various platforms, creating proof of concepts, and supporting the creation of research artifacts. You will be expected to understand and contribute to shaping the experience strategy, follow best practices, and assist in conducting usability testing and other user research methods. Additionally, you should be able to perform experience aud...

The ideal candidate should possess 3 to 9 years of relevant experience in UX design. The work location for this position is Gurgaon, and the minimum education requirement is a full-time three or four-year degree. A B. Design or M. Design degree would be considered an added advantage. The mode of work is from the office for 3-5 days a week. As a UX Designer, you will be responsible for understanding the overall UX design process, business stakeholder vision, and general software development/platform-specific principles in both CX and EX contexts. You should be mature in problem framing and requirements gathering methodologies and be able to contribute to these activities, including conducting...

Experience working at leading digital agencies within a senior level Service Design, Experience Strategy, or UX role with a strong portfolio of complex, digital experiences demonstrating applied experience of service design methodologies. Excellent communication and stakeholder management skills are required, including fostering collaboration, explaining rationale, aligning and persuading stakeholders, driving conversations, and building client relationships. The ideal candidate for the position of Service Design Lead is a strategic thinker who excels in solving complex challenges. The role involves engaging clients from c-suite to product owners on how service design and human-centric strat...

The VP Brand, Experiences & Platforms role based in Bangalore within the Independent Brand & Experience Studio under the Zensciences umbrella is seeking an experienced professional with 15-20+ years of expertise in branding, design leadership, experience strategy, and platform innovation. This strategic studio is dedicated to shaping the next generation of brands, video, and digital experiences, inheriting the legacy of Zensciences" award-winning work in branding, UX/UI, video, and design innovation. The VP Brand, Experiences & Platforms will lead the vision, strategy, and growth charter of the independent studio, driving creative and experiential ambition. Responsibilities include defining ...

As a Manager, Experience Researcher at Mastercard, you will play a crucial role in shaping and executing customer research strategies to drive the creation of innovative products using customer-centric design approaches. You will be part of a dynamic team focused on delivering excellent customer experiences through a variety of UX disciplines. Your responsibilities will include defining, shaping, and testing strategies to create great experiences for customers and consumers. To excel in this role, you must be observant, curious, and passionate about building the best possible experience for customers. You will be responsible for unearthing actionable insights that drive strategic product and...

You will be joining a strategic studio within Zensciences, dedicated to shaping the future of brands, video, and digital experiences. With 15-20+ years of experience in branding, design leadership, experience strategy, and platform innovation, you will lead as the VP of Brand, Experiences & Platforms. Your role involves defining the long-term creative and growth strategy for the studio, championing bold design ideas, and translating brand strategy into immersive storytelling. You will also be responsible for leading brand definition, identity creation, and system design, as well as driving UX/UI and platform development for websites, apps, and digital solutions. As the VP, you will own the P...