3 Experience Strategy Jobs

The VP Brand, Experiences & Platforms role based in Bangalore within the Independent Brand & Experience Studio under the Zensciences umbrella is seeking an experienced professional with 15-20+ years of expertise in branding, design leadership, experience strategy, and platform innovation. This strategic studio is dedicated to shaping the next generation of brands, video, and digital experiences, inheriting the legacy of Zensciences" award-winning work in branding, UX/UI, video, and design innovation. The VP Brand, Experiences & Platforms will lead the vision, strategy, and growth charter of the independent studio, driving creative and experiential ambition. Responsibilities include defining the long-term creative and growth strategy, leading brand definition and system design, and innovating in experience & platform development. The role involves overseeing team building, culture, client and industry leadership, and P&L ownership for revenue expansion through new business and partnerships. The ideal candidate should possess 15-20 years of experience in brand strategy, design leadership, and platform innovation, preferably from agency or consulting backgrounds. Deep expertise in design systems, UX/UI, creative technologies, and proven track record in building and scaling brand experiences for global clients are essential. An entrepreneurial mindset, strong commercial acumen, and experience in managing multi-million dollar accounts are key qualifications for this role. This opportunity offers the chance to build from legacy, operate independently with full strategic freedom, push boundaries in digital design, and own and scale a creative P&L with executive support. If you are a visionary leader with a passion for innovative brand and platform experiences, this role provides a platform to drive growth and make a significant impact within a dynamic and creative environment.,

As a Manager, Experience Researcher at Mastercard, you will play a crucial role in shaping and executing customer research strategies to drive the creation of innovative products using customer-centric design approaches. You will be part of a dynamic team focused on delivering excellent customer experiences through a variety of UX disciplines. Your responsibilities will include defining, shaping, and testing strategies to create great experiences for customers and consumers. To excel in this role, you must be observant, curious, and passionate about building the best possible experience for customers. You will be responsible for unearthing actionable insights that drive strategic product and design decisions. Your role will involve understanding evolving behavioral shifts, exploring new verticals, and innovating with new business models and technologies. The ideal candidate for this position is someone who enjoys collaborating with other experts to find elegant solutions to challenging problems. You should have a strong sense of ownership and a can-do attitude. You will lead research projects with confidence and work effectively in a collaborative environment across multiple geographies. Your role will involve participating in all phases of the research, strategy, and design process, from framing the problem to defining the vision and future state experience. You will develop key insights along the product lifecycle and plan and direct experience research using various methods such as usability lab studies, field studies, remote testing, and more. Your ability to analyze and synthesize findings without bias will be essential in articulating insights and implications. In addition, you will collaborate with design and business stakeholders, contribute to product design and development, and educate peers and stakeholders on behalf of the voice of the customer. Your role will also involve contributing to thought leadership, managing timelines, and supporting efforts to broaden the understanding and community connected to Experience Research. To succeed in this role, you should have practical experience in deploying qualitative and quantitative research methods throughout the product development lifecycle. You must possess excellent communication skills, have a passion for CX/Experience research, and be able to navigate complex projects with multiple stakeholders. An advanced degree or equivalent work experience in a related field is preferred. If you are a self-motivated researcher with a passion for creating exceptional customer experiences and driving innovation, we invite you to join our team at Mastercard and be part of shaping the future of customer-centric design and product development.,

You will be joining a strategic studio within Zensciences, dedicated to shaping the future of brands, video, and digital experiences. With 15-20+ years of experience in branding, design leadership, experience strategy, and platform innovation, you will lead as the VP of Brand, Experiences & Platforms. Your role involves defining the long-term creative and growth strategy for the studio, championing bold design ideas, and translating brand strategy into immersive storytelling. You will also be responsible for leading brand definition, identity creation, and system design, as well as driving UX/UI and platform development for websites, apps, and digital solutions. As the VP, you will own the P&L for the unit, drive revenue expansion through new business opportunities, and build strategic partnerships for major brand transformation engagements. Your leadership will extend to team building, fostering a culture of creative excellence, and collaborating cross-functionally with various units. Additionally, you will act as an executive sponsor to C-suite clients, represent the studio at industry forums, and lead thought leadership initiatives. The ideal candidate will have 15-20 years of experience in brand strategy, design leadership, and platform innovation, preferably in an agency or consulting background. Deep expertise in design systems, UX/UI, creative technologies such as AR/VR, spatial design, video, and metaverse is crucial. A proven track record of scaling brand experiences for global clients, entrepreneurial mindset, and strong commercial acumen are essential qualities for this role. This is an opportunity to leverage Zensciences" award-winning work in branding and experience, operate an independent unit with strategic freedom, push boundaries in digital design, and drive growth by owning and scaling a creative P&L with full executive support. If you are passionate about leading high-impact teams, creating memorable brand experiences, and innovating in the digital space, this role is tailored for you.,