Senior User Experience Designer

Senior User Experience (UX) Designer

Senior User Experience (UX) Designer

The Senior User Experience (UX) Designer will work on the Digital Banking team to create best in class digital experiences. The ideal candidate should have an eye for design and possess superior UX/UI skills. This individual should be able to translate user experience needs and business requirements and transform them into intuitive and engaging user interfaces. The position will contribute to creating and aligning user experience across a variety of platforms and devices for Citizens Bank. This individual should have the ability to work independently and in a collaborative team environment.

Primary responsibilities:

• Create low-fidelity wireframes, high-fidelity mockups, user flows, prototypes, process flows and site maps to effectively communicate interaction and design concepts
• Collaborate with internal and external partners to conceptualize ideas and implement compelling customer-focused solutions across all digital touch points
• Work through fast-paced iterations and feedback as requirements progress and prototypes increase in fidelity
• Initiate and conduct user experience research and testing
• Motivate, inspire, and influence others in the organization to engage with design thinking and best UX practices
• Participates in identifying and defining strategic initiatives as well as supporting those efforts
• Work in a fast-paced environment with competing priorities

Required Skills/Experience:

• Have at least 5 years professional experience in the software/design/digital world
• Recent experience in UX roles ~ 5+ years
• Proven UX/UI experience with a strong portfolio
• Proficiency with Figma
• Experience and/or familiarity with HTML, CSS and JavaScript
• Excellent visual design skills with a high sensitivity to user-system interaction
• Ability to present your designs and sell your solutions to various stakeholders
• A broad understanding of web/mobile UI standards, usability, and practical experience in design and development of user interfaces for web and mobile applications.
• Strong prioritization skills and ability to quickly re-prioritize in a dynamic environment, manage multiple projects at the same level of detail
• Knowledge of ADA standards for digital design
• Bachelor's Degree in design, human-computer interaction (HCI), or equivalent professional experience
• Experience with Agile Development strongly preferred