iDecisionGames is seeking a Support Specialist to help our global clients succeed. You’ll handle email support, manage Zoom calls, demo our platform, write blog posts, and take on new projects as you grow. What you’ll do: Respond to user emails and provide live support on Zoom Demo the product to new users Write clear blog posts and support content Collaborate with our team and expand into new responsibilities What we’re looking for: Excellent English (written & spoken) — must be confident on calls and in writing Comfortable presenting software to new users Organized, tech-savvy, and eager to learn Available during EST business hours and a few hours on weekends for email responses We aim to welcome a support specialist who will built a long-term relationship with our team. Most team members work in the company for years, and our expectation is that the incoming person will follow a similar path. If you believe you are a good fit, we invite you to apply. Please include your salary expectations and your current timezone in your application. Apply with this form - if you do not fill out this form your job application will be rejected. https://forms.gle/43dfJXGSFAWfKkC86
Senior UX Designer iDecisionGames is seeking a Senior UX Designer to help shape the future of interactive learning experiences used by top universities and global companies. You’ll lead design efforts across our platform, improve user experiences, and collaborate with our product and engineering teams to bring new ideas to life. What you’ll do: Lead UX design for core product areas — from research to wireframes to high-fidelity mockups Conduct user interviews and usability testing to refine product experiences Collaborate with product, engineering, and support teams to ensure seamless implementation Contribute to design systems and documentation Occasionally assist with marketing design or product demo materials What we’re looking for: Excellent English communication (written & spoken) — clear and confident in discussions and presentations 4+ years of experience in UX or product design (preferably with SaaS or EdTech products) Strong portfolio showing end-to-end design thinking and execution Proficiency with Figma Organized, detail-oriented, and comfortable working independently Available during EST business hours and responsive to feedback We’re looking for someone who wants to grow with us long-term. Most team members stay for years, and we expect the incoming designer to be part of that journey. If you believe you’re a good fit, please apply.