Senior Travel Consultant

As a Travel Coordinator at Travel Zillas (Travel ZL India Pvt. Ltd.), you will be responsible for handling international travel requests and providing exceptional customer service throughout the travel process. Key Responsibilities: - Handle international travel requests for air, hotel, transfers, and other related services. - Design and present tailor-made itineraries for leisure, corporate, and MICE clients. - Manage group travel arrangements, including conferences, incentives, and events. - Ensure timely confirmations, documentation, and pre-departure communication. - Maintain client profiles, travel preferences, and budgets for repeat business. - Provide advice on travel documents, visa processes, insurance, and health regulations. - Handle amendments, cancellations, and refunds as per company and supplier policies. - Ensure high accuracy in calculations, costing, and invoicing. - Deliver excellent customer service and manage post-trip feedback. In addition to the key responsibilities, Travel Zillas is a Delhi-based travel brand specializing in customizable, memory-driven travel experiences with a strong focus on MICE events, corporate travel solutions, and B2B DMC partnerships for international destinations. The company operates with a compact yet highly specialized team, positioning itself as a smooth, customer-first travel facilitator for businesses seeking quality, reliability, and creativity in global corporate travel. As a Travel Coordinator at Travel Zillas (Travel ZL India Pvt. Ltd.), you will be responsible for handling international travel requests and providing exceptional customer service throughout the travel process. Key Responsibilities: - Handle international travel requests for air, hotel, transfers, and other related services. - Design and present tailor-made itineraries for leisure, corporate, and MICE clients. - Manage group travel arrangements, including conferences, incentives, and events. - Ensure timely confirmations, documentation, and pre-departure communication. - Maintain client profiles, travel preferences, and budgets for repeat business. - Provide advice on travel documents, visa processes, insurance, and health regulations. - Handle amendments, cancellations, and refunds as per company and supplier policies. - Ensure high accuracy in calculations, costing, and invoicing. - Deliver excellent customer service and manage post-trip feedback. In addition to the key responsibilities, Travel Zillas is a Delhi-based travel brand specializing in customizable, memory-driven travel experiences with a strong focus on MICE events, corporate travel solutions, and B2B DMC partnerships for international destinations. The company operates with a compact yet highly specialized team, positioning itself as a smooth, customer-first travel facilitator for businesses seeking quality, reliability, and creativity in global corporate travel.