Senior Travel Consultant

passionate and experienced Travel Consultant

You’ll work with global corporate clients, handling everything from bookings to cancellations, while ensuring the best travel experience possible.

Key Responsibilities:

• Handle

  end-to-end bookings

  : Air, Rail, Hotel, Car Rentals – Domestic & International.
• Provide

  tailored travel solutions

  based on client requirements and travel policies.
• Work efficiently on

  GDS (Amadeus preferred)

  to book and issue tickets.
• Process

  cancellations, reissues, refunds

  , and changes with accuracy.
• Coordinate with internal departments (MIS, Finance, etc.) for seamless operations.
  
• Maintain

  SLA/TAT

  for all client queries and bookings.
• Keep updated on

  airline rules, visa requirements

  , and travel regulations.
• Monitor and action PNR queues regularly for efficient servicing.
  
• Support finance in

  payment follow-ups and credit recovery

  from clients.

Candidate Requirements:

• 3+ years of experience

  in International & Domestic Travel/Ticketing.
• Strong knowledge of

  Amadeus or other GDS tools

  .
• Good understanding of

  fare rules, airline contracts

  , and

  visa processing

  .
• Excellent

  communication and customer service

  skills.

• Graduate + IATA Certification

  preferred.
• Experience in a

  TMC or corporate travel environment

  is an added advantage.

Perks & Benefits:

• Market-aligned salary + incentives

• Medical, accidental, and term insurance

• Paternity leave

  and a strong focus on

  work-life balance

• Global career opportunities across 20+ countries
  
• Access to exclusive

  travel discounts and perks

• Recognized as a

  Great Place to Work

  for 4 years in a row
• Regular employee engagement, rewards, and celebration nights
  
• Vibrant,

  fun-loving culture

  with a focus on growth and inclusivity

About FCM (Flight Centre Travel Group):

97 countries

ownership, diversity, and bold thinking