Senior Ticketing Executive

Company Description

Tripology Holidays Pvt. Ltd. based out of Ahmedabad from last 12 years with branch offices in different parts of India.

Role Description

This is a full-time on-site role for a Senior Ticketing Executive located in Ahmedabad. The Senior Ticketing Executive will be responsible for handling ticketing operations, including booking and issuing tickets for domestic and international travel. Additional responsibilities include providing customers with travel advice, managing ticket cancellations and changes, ensuring compliance with airline regulations, and coordinating with airlines and travel agents. Attention to detail and ensuring customer satisfaction will be key focus areas for this role.

Qualifications

• Proficient in ticketing operations, including booking, issuing, reissuing, cancellations, and amendments
• Experienced in using airline systems, GDS platforms (such as Amadeus or Sabre), and other ticketing technology
• Strong customer service and communication skills to effectively assist clients with travel-related inquiries
• Attention to detail and accuracy in handling ticket-related tasks
• Ability to work efficiently in a dynamic environment and meet deadlines
• Knowledge of international travel regulations and visa requirements is preferred
• Bachelor’s degree in Travel and Tourism, Hospitality, or related field is a plus
• Prior experience in a similar ticketing or travel operations role is highly desirable