Senior Telecalling Officer

0 - 4 years

1 - 2 Lacs

Posted:10 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

1. This involves contacting customers, negotiating repayment plans, and maintaining detailed records of collection efforts.

2. This involves contacting customers, negotiating repayment plans, and maintaining detailed records of collection efforts.

3. Reaching out to customers with overdue accounts through phone calls.

4. Working with customers to establish manageable repayment schedules that align with their financial situations.

5. Keeping detailed records of all collection efforts and account statuses.

6. Providing professional and empathetic interactions with customers, even during difficult conversations.

Preferred candidate profile:

Fresher and Experienced both will be considered.

Graduation Mandatory

DRA certification will be an add on.

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HDB Financial Services logo
HDB Financial Services

Financial Services

Mumbai

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