Senior Technical Writer

Location

Experience

Employment Type

We are looking for a Senior Technical Writer

Key Responsibilities:

• Develop and maintain various forms of technical documentation including:
• User Manuals, Administration Guides, API Documentation, Integration Guides
• Knowledge Base Articles, Release Notes, Product Videos, In-App Help
• Collaborate closely with

  Product Management, Product Architects, Engineering and QA

  teams to understand product features and customer use cases.
• Write documentation for technical audience (security admins, IT admins, CISO).
• Gain a deep understanding of the products and services to effectively document features, functionality, and best practices.
• Create content strategies to improve product adoption, usability, and customer satisfaction.
• Participate and stay aligned with product development cycles to ensure documentation readiness for each release.
• Manage documentation projects with minimal supervision, driving schedules and reviews independently.
• Apply structured writing principles, maintain consistency in terminology, and adhere to brand and documentation standards.
• Review peer content, provide constructive feedback, and mentor junior writers where applicable.

Skills and Experience:

• Bachelor's degree in computer science engineering or equivalent technical writing experience.
• 58 years of experience in technical writing, preferably within a product-based company and with exposure to SaaS-based products.
• Strong technical background with the ability to grasp and explain cybersecurity and IT concepts clearly.
• Strong writing and editing skills, with a keen eye for detail and clarity.
• Experience working in the cybersecurity domain is a plus.
• Proficiency in

  authoring tools

  (e.g., Adobe RoboHelp, Markdown, XML).
• Familiarity with

  APIs, YAML, JSON, REST APIs

  , and ability to document technical integration scenarios.
• Exposure to

  Content Management Systems (CMS),

  version control systems (

  Git, Bitbucket

  ), and issue tracking tools (

  JIRA

  ).
• Excellent communication and collaboration skills.
• Familiarity with localization and internationalization of technical content.
• Ability to work independently and as part of a team in a fast-paced environment.

A proactive, innovative mindset with the ability to adapt quickly to changing requirements and emerging tech