Job
Description
At MSCI, we help the world s leading investors turn data into insights and insights into action. Our Analytics team plays a central role in delivering that mission, delivering powerful tools that help clients understand risk, performance, and the ever-changing dynamics of global markets. We re looking for a Technical Writer who thrives on making the complex feel simple. In this role, you ll be the person who translates deep technical detail think risk analytics, risk models, performance attribution and APIs into documentation that s clear, engaging and actionable. You ll work alongside product managers, engineers and client-facing teams to understand our tools from the inside out, and then tell their story in a way that s easy to follow creating clear, concise and accurate content for internal and external users. If you love untangling complex systems, have a knack for breaking things down into digestible steps and care deeply about asking the right questions, and crafting content that guides, educates and empowers this is your opportunity to do that at scale. Your Key Responsibilities Create, update and maintain comprehensive product documentation including: Product guides API guides Support pages Client communication Gather technical information from SMEs, planning meetings and product specs. Translate complex technical concepts into clear and user-friendly content for diverse audiences. Manage documentation projects independently, including timelines and stakeholder communication. Champion consistency and clarity across all content, enforcing internal style guides, writing standards and documentation best practices. Contribute to content strategy, identify gaps, improve workflows and rethink how we communicate technical value to our users. Audit, update and structure our documentation to support AI integration projects. Your skills and experience that will help you excel Bachelors degree in English, Technical Communication, Computer Science or a related field. Minimum 6 years of experience creating, managing and publishing clear, concise and comprehensive documentation for software products. Familiarity with financial analytics, risk and performance attribution, ESG or investment decision support tools a plus. Strong writing, editing, and communication skills with a sharp eye for detail and structure. Ability to work independently in a fast-paced, distributed team environment. Strong interpersonal skills to work cross-functionally with product managers, developers, quantitative researchers and UX/UI designers. Experience with Confluence, Jira and Git. About MSCI What we offer you Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing. Flexible working arrangements, advanced technology, and collaborative workspaces. A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results. A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients. Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development. Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles. We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women s Leadership Forum. At MSCI we are passionate about what we do, and we are inspired by our purpose to power better investment decisions. You ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.
