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Senior Technical Services Engineer

Senior Technical Services Engineer

Altisource

5 - 9 years

7 - 11 Lacs

bengaluru

Posted:4 days ago| Platform:

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Skills Required

application packaging automation process optimization powershell windows firmware microsoft sccm continuous improvement technical support

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and motivated Technical Support Engineer (TSE) or Senior Technical Support Engineer (STSE) to join our End User Computing Desktop Engineering. This role is ideal for someone with strong expertise in modern device management, OS deployment, application packaging, and patching solutions. You ll play a key role in supporting and improving our enterprise IT environment, with a focus on automation, process optimization, and user experience.

Key Responsibilities:

Lead Windows Autopilot migration and deployment projects.

Package and deploy Win32 applications using Intune and SCCM.

Manage user/device groups (Assigned & Dynamic) in Intune.

Administer BitLocker and encryption policies, including reporting.

Oversee Auto Patch and OS migration processes.

Troubleshoot and support Dell devices, including driver and firmware updates via Dell Command Update.

Create and deploy applications and OS patches using SCCM/ Intune.

Manage Cloud Management Gateway and Co-Management with Intune.

Implement and support 3rd party patching tools (e.g., PatchMyPC).

Use MDT for OS image creation, capture, and deployment.

Automate tasks and improve processes using PowerShell scripting.

Required Skills & Experience:

Hands-on experience with Microsoft Intune, SCCM, and MDT.

Strong understanding of Windows Autopilot, OS patching, and deployment.

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Senior Technical Services Engineer