Senior Technical Services Engineer

Job Summary

As a Senior Technical Services Engineer, you will play a key role in implementing, configuring, and supporting advanced data analytics solutions. The position involves working closely with customers, delivering technical services, training, and ensuring seamless deployment of enterprise systems.

Key Responsibilities

• Deliver technology solutions and consulting services for enterprise clients.
• Support system architecture design, implementation, testing, and customer training.
• Develop parsers, dashboards, alerts, and other platform content.
• Collaborate with project teams to achieve customer goals.
• Participate in solution presentations and identify opportunities for service expansion.
• Translate business requirements into complex system and application designs.
• Act as a customer advocate in internal discussions.
• Travel to customer sites as needed.

Requirements

• Bachelor’s degree in a technical field (or equivalent experience).
• 3+ years in technical services implementation and/or software engineering.
• Strong expertise in Regular Expressions and data parsing.
• Proficiency in Python scripting.
• Experience with Big Data queries (SPL, SQL, LINQ, etc.).
• Hands-on experience installing and configuring enterprise technology products.
• Familiarity with Linux and Windows OS.
• Knowledge of AWS services (S3, Lambda, CloudTrail, etc.) preferred.
• Exposure to SIEM solutions (Splunk, Elastic, ArcSight, QRadar) highly desirable.
• Experience with data visualization tools (Power BI, Tableau) is a plus.
• Background in cybersecurity, SIEM deployment, or SOC environments preferred.

Core Competencies

• Customer Focus & Advocacy
• Problem-Solving & Resourcefulness
• Tech-Savvy & Results Driven
• Strong Collaboration & Communication Skills

Job Type: Full-time

Pay: ₹1,950,000.00 - ₹5,850,000.00 per year

Benefits:

• Flexible schedule
• Health insurance
• Leave encashment
• Paid time off
• Provident Fund

Work Location: In person