Senior Technical Services Engineer

The Job base in United Arab Emirates - Abu Dhabi

JOB PURPOSE/SUMMARY:

The Senior Engineer Technical Services at Sanad plays a vital role in the Aero Engine Maintenance, Repair, and Overhaul (MRO) department. This position is responsible for overseeing all technical matters related to a specific Engine and ensuring the smooth throughput of these engines within Sanad. The Senior Engineer evaluates engine requirements, interprets OEM documents, provides technical support to the shop, prepares detailed reports, troubleshoots, and ensures compliance with all relevant regulations and standards. The Senior Engineer is also expected to provide input and support with regard to cost management on his/her engines as required either internally or externally.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

1. Engine Technical Evaluation (20% of Time) Evaluate engine technical specifications and create the final Engine Work scope for maintenance and repair activities. Study and evaluate OEM documents such as AD, SB, SIL, etc., initiating necessary actions like producing EWI, Technical Notices, and workscope amendments. 2. Technical Support and Troubleshooting (25% of Time) Provide technical support to the shop floor, raising OEM specific deviation requests for queries beyond approved data. Troubleshoot technical issues and provide timely resolutions to ensure uninterrupted workflow. 3. Reporting and Documentation (20% of Time) Prepare detailed engine shop reports, including Induction Report, Tear Down Report, and Final Shop Report. Perform engine assessment analysis and produce Investigation Reports for complex technical issues. 4. Collaboration and Coordination (15% of Time) Coordinate with internal departments and external customers, ensuring seamless collaboration and effective communication. Ensure compliance with company quality, safety, health, and environmental regulations and requirements. Assist as the technical POC as required for quality and/or improvement investigations or activities. 5. Administrative and Support Duties: (15% of Time) Follow up on daily, weekly, and monthly reports, completing any activities directed by the Section May 2023 Confidential Page 2 Leader. Perform other support duties as required, contributing to the overall efficiency of the department. 6. Education and Training: (5% of Time) Stay updated with industry knowledge and advancements, completing any basic engine course requirements. Engage in continuous learning to enhance technical expertise and stay abreast of industry best practices. 9.

QUALIFICATIONS, EXPERIENCE AND COMPETENCIES Minimum Qualifications:

Job Specific Competencies:

1. Technical Proficiency: Demonstrates an in-depth understanding of engine technical specifications and OEM documentation, ensuring accurate evaluation and work scope creation. 2. Problem Solving: Analyzes complex technical issues and provides effective troubleshooting and resolutions, minimizing downtime and disruptions. 3. Communication Skills: Communicates effectively in both written and spoken English, ensuring clear and concise exchange of technical information. 4. Collaboration: Collaborates with various sections and customers, fostering positive working relationships and ensuring smooth coordination. 5. Data Management: Proficient in preparing detailed engine shop reports, investigation reports, and other technical documentation, ensuring accuracy and compliance with standards. Proficiency in managing technical data and documentation, utilizing relevant software tools or databases for effective storage, retrieval, and analysis of information. 6. Regulatory Compliance: Ensures compliance with airworthiness regulations and industry standards, implementing necessary actions to align processes with regulations. 7. MS Office Proficiency: Computer literate, proficient in MS Office applications including PowerPoint and Excel, utilizing these tools for effective reporting and documentation 8. Technical Analysis: Ability to conduct detailed technical analysis, interpret data, and draw meaningful conclusions, facilitating informed decision-making and process improvements. 9. Quality Assurance: Strong focus on ensuring the highest quality standards in all technical assessments, reports, and work scopes, with attention to detail and accuracy. 10. Attention to Detail: Exceptional attention to detail when evaluating technical documents, engine specifications, and reports, minimizing the risk of errors and ensuring accuracy in all tasks performed. 11. Continuous Improvement: Commitment to continuous improvement, actively seeking opportunities to enhance processes, workflows, and technical methodologies to optimize efficiency and effectiveness. 12. Safety Consciousness: Strong awareness of safety protocols and procedures, ensuring that all technical activities are conducted in compliance with safety regulations and best practices. 13. Training and Mentoring: Capability to train and mentor junior engineers, sharing knowledge and expertise to enhance the overall skill set of the team and contribute to succession planning. May 2023 Confidential Page 3 14. Team Collaboration: Collaborating effectively with colleagues, sharing technical knowledge, and fostering a collaborative team environment to achieve collective goals and objectives. 15. Risk Assessment: Ability to assess potential risks associated with technical decisions and actions, implementing risk mitigation strategies to safeguard the integrity of processes and outcomes. These competencies reflect the specific requirements of the role, ensuring that the Senior Engineer Technical Services is well-equipped to handle the complexity of tasks and challenges inherent to the position