Senior Technical Program Manager

IMPORTANT:

About the Role:

The Technical Program Management team at Tracxn is responsible for driving the execution of high-impact technical initiatives across the organization. As a Senior Technical Program Manager, you will report to a VP-level leader and act as a pillar for them.

You will own the strategic design and execution of complex technical programs, define solutions for critical business problems, and ensure the successful delivery and optimization of these initiatives. This is a Leadership Role and you are expected to mentor junior members of the Technical Program Management team.

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Requirements

• Define technical use cases, propose scalable solutions, and back them up with research and data-driven insights.
• Engage with stakeholders to understand complex technical challenges and pain points.
• Write detailed technical specification documents for engineering teams.
• Manage end-to-end program rollouts, including technical sign-offs and collaboration with relevant teams.
• Define, implement, and regularly monitor KPIs for technical program effectiveness and operational excellence.
• Take full ownership of program strategy and execution, deriving decisions transparently and defending technical approaches.

To Better Understand if We are a Good Fit for You, We are Looking for:

• A mature thought process & clarity on why this is the right role for you.
• 5+ years of experience in technical program management, IT operations, or software development with a proven track record of leading complex technical projects.
• A mature thought process willingness to unlearn and work from 1st principles in a rapidly evolving technical landscape.
• An aptitude to learn and apply hard technical concepts to solve real-world problems.
• Willingness to mentor junior TPMs.
• Someone who is a hands-on team player:
• Empathy for everybody users, colleagues, engineering, all stakeholders.
• A collaborative approach as opposed to a consultative approach.
• Someone who takes good decisions and has a 'get it done' attitude:
• An execution mindset we like to get things done and we learn from our users and system performance.
• Attention to detail plus being realistic about shipping good quality technical solutions on time.

Benefits

• Working with hard problems in uncharted technical territory.
• Fixed work timings - 9 hrs x 5 days. Respect everyone's time. No taking your work home.
• A meritocratic setup. Everyone explains the 'why' behind their decisions. No politics.
• Candid culture. We encourage asking questions over making assumptions.
• Managers willing to invest in your growth. We believe in timely, actionable feedback.