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Virtusa
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Senior Support Engineer

Senior Support Engineer

Virtusa

4 years

0 Lacs

Chennai Tamil Nadu India

Posted:2 months ago| Platform:

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Skills Required

support itil unix linux scripting oracle sql communication service coordination escalation mim debugging

Work Mode

On-site

Job Type

Full Time

Job Description

T3 - L2 Application Support Resources Required 4 to 5 years of IT experience with Level 2 Application Production support, ITIL Technical Skills - Unix/Linux, Unix scripting , Oracle SQL , Autosys, Excellent Communication Skills, Confidence Tools: ITRS, Autosys, Service Now, uDeploy Domain Knowledge: Banking Good to have knowledge in oracle - proc, function, view, cursors General Skillset Good coordination between various infra/TI teams OR dev partners Quick turnaround time for solving any issue Quick in escalation + handling MIM + involving ICM + sending user communications Good debugging and analytical skills Must be very good in communication L2 Production support for 24*7 support module applications Show more Show less

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Senior Support Engineer