Senior Support Analyst - Elastic Search Expert

Job Description

Position Purpose The ISPL PF APS team is being built to take IT production activities to the next level. Leveraging BNP Paribas Paris teams expertise and ISPL IT skills, the goal is to enable applications flawless production. The mutualized APS team is meant to provide a set of added value technical services to 4 business lines, contributing to major IT challenges including infrastructure obsolescence management and infrastructure security updates, thus building a secure and stable production environment. The ITOps/Production Engineer for the mutualized APS team will be primarily responsible for technical upgrades, actions on applications infrastructure and some security-related actions, including security and obsolescence patching, server decommissioning, access requests management, etc. The position is primarily oriented towards technical actions; however, some coordination activities are also in the scope of the mutualised team to provide an end-to-end service. To meet these challenges, the APS team will be using BNP Paribas procedures and processes defined by Paris teams or jointly defined with ISPL teams. A strong relationship is also to be built between the PF APS team and dedicated business lines teams. The teams scope will be expanded in the future beyond the first set of described activities depending on business applications needs and the overall BNP Paribas IT organisation. Responsibilities Direct Responsibilities Manage the SPLUNK discontinuation project Help French and foreign subsidiaries to stop using SPLUNK Support the foreign PFs subsidiaries during their migration or onboarding to the new offer LogAsAService (Elastic) Coordinate above actions with other teams, especially Paris APS & worldwide application development teams. Help, the offering Manager to deploy the technical solution based on the expertise of ITG's entities. Contributing Responsibilities Contribute to the knowledge transfer with Paris APS teams. Contribute to the definition of procedures and processes necessary for the team. Contribute to the regular activity reporting and KPI calculation. Contribute to continuous improvement actions. Contribute to the acquisition by ISPL team of new skills & knowledge to expand its scope. Technical & Behavioral Competencies Elastic Search aka ELK expert Strong Knowledge & experience on technologies like Elastic, KIBANA, SPLUNK, Excel Strong Linux operational knowledge Automation experience using Ansible/Python Familiarity with Scheduling tools like Autosys Familiarity with database technology is required: Oracle and SQL Server Good knowledge on DevOps Tools Strong knowledge IT infrastructure Strong knowledge on Cloud technologies Good written and spoken English. Measure and identify areas for improving Quality and overall Delivery. Able to communicate efficiently. Good Team Player Specific Qualifications (if required) Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Attention to detail / rigor Ability to deliver / Results driven Ability to share / pass on knowledge Transversal Skills: (Please select up to 5 skills) Ability to manage a project Ability to manage / facilitate a meeting, seminar, committee, training Analytical Ability Ability to develop and adapt a process Choose an item. Education Level: Bachelor Degree or equivalent Experience Level At least 7 years Other/Specific Qualifications (if required)