11 Support Analysis Jobs

Position Purpose The role is within GM IT ECOMF2BC BOOKING Application Support group responsible globally for Functional Support of Applications involved in Various layers of Trade Life Cycle in Global Markets. As this is a functional Support Role , focusing across a range of different applications , candidates must possess the aptitude and desire to learn. Responsibilities Direct Responsibilities Provide support to different issues raised by Middle Office and Back Office using the product for their cases Provide RCA for different issues related to regulatory and functional breaches in the application Provide main coverage in the Follow The Sun support model: perform regular checks and hando...

Position Purpose The ISPL PF APS team is being built to take IT production activities to the next level. Leveraging BNP Paribas Paris teams expertise and ISPL IT skills, the goal is to enable applications flawless production. The mutualized APS team is meant to provide a set of added value technical services to 4 business lines, contributing to major IT challenges including infrastructure obsolescence management and infrastructure security updates, thus building a secure and stable production environment. The ITOps/Production Engineer for the mutualized APS team will be primarily responsible for technical upgrades, actions on applications infrastructure and some security-related actions, inc...

Position Purpose Responsible for L2 support activities for an applications which are used for MyCredit Apps. This is an extended team which works along with the team located in Paris. Shift working to support application which is implemented globally. Shift timings 07:00AM-03:30PM/09:30AM - 06:00PM/01:30PM - 10:00 PM. Also required to provide on call support during weekends or weekdays on rotation basis. Flexibility to support the application on Mumbai Bank Holidays on rotation basis. Responsibilities Direct Responsibilities L2 Production support activity using Unix, SQL, Scripting Understanding of Application architecture. Deployments of the application on Production environment. Daily heal...

Position Purpose The Senior Support analyst will be responsible to: - To provide support for the BP2S applications, for all day-to-day problem resolution/support issues - Develop a good understanding of the existing application (functional and technical) - Participate in any specific improvement on this support deliverables - Finding gaps in procedure and fixing the same Responsibilities Direct Responsibilities Monitoring and Supporting the day to day activities Adherence to documented procedural standards. Fully responsible for key activities within the agreed SLA and ITIL process. Escalate issues, which cannot be resolved, in a timely manner. Have a strong Customer Focus in order to provid...

Position Purpose The Senior Support analyst will be responsible to: - To provide support for the BP2S applications, for all day-to-day problem resolution/support issues - Develop a good understanding of the existing application (functional and technical) - Participate in any specific improvement on this support deliverables - Finding gaps in procedure and fixing the same Responsibilities Direct Responsibilities Monitoring and Supporting the day to day activities Adherence to documented procedural standards. Fully responsible for key activities within the agreed SLA and ITIL process. Escalate issues, which cannot be resolved, in a timely manner. Have a strong Customer Focus in order to provid...

Position Purpose Responsible for L2 support activities for an applications which are used for MyCredit Apps. This is an extended team which works along with the team located in Paris. Shift working to support application which is implemented globally. Shift timings 07:00AM-03:30PM/09:30AM - 06:00PM/01:30PM - 10:00 PM. Also required to provide on call support during weekends or weekdays on rotation basis. Flexibility to support the application on Mumbai Bank Holidays on rotation basis. Responsibilities Direct Responsibilities L2 Production support activity using Unix, SQL, Scripting Understanding of Application architecture. Deployments of the application on Production environment. Daily heal...

Position Purpose The ISPL PF APS team is being built to take IT production activities to the next level. Leveraging BNP Paribas Paris teams expertise and ISPL IT skills, the goal is to enable applications flawless production. The mutualized APS team is meant to provide a set of added value technical services to 4 business lines, contributing to major IT challenges including infrastructure obsolescence management and infrastructure security updates, thus building a secure and stable production environment. The ITOps/Production Engineer for the mutualized APS team will be primarily responsible for technical upgrades, actions on applications infrastructure and some security-related actions, inc...

Position Purpose The Senior Support analyst will be responsible to: - To provide support for the BP2S applications, for all day-to-day problem resolution/support issues - Develop a good understanding of the existing application (functional and technical) - Participate in any specific improvement on this support deliverables - Finding gaps in procedure and fixing the same Responsibilities Direct Responsibilities Monitoring and Supporting the day to day activities Adherence to documented procedural standards. Fully responsible for key activities within the agreed SLA and ITIL process. Escalate issues, which cannot be resolved, in a timely manner. Have a strong Customer Focus in order to provid...

HIL Testing Engineer About the Team: The role of the system tester is to qualify features of these systems based on a clear understanding of the system requirements and considering potential vehicle use case scenarios. What you can look forward to as HIL System Testing Engineer (m/f/d): Qualify features of system under test based on a clear understanding of the system, its requirements and potential vehicle use case scenarios Increase efficiency by automation and front loading of tests Improve robustness of testing by incorporating lessons learnt from previous projects, by analysing defects leaked , stress tests and so on Comply to process and deliver as per plan, communicate deviations and ...

Position Purpose The role is within GM IT ECOMF2BC BOOKING Application Support group responsible globally for Functional Support of Applications involved in Various layers of Trade Life Cycle in Global Markets. As this is a functional Support Role , focusing across a range of different applications , candidates must possess the aptitude and desire to learn. Responsibilities Direct Responsibilities Provide support to different issues raised by Middle Office and Back Office using the product for their cases Provide RCA for different issues related to regulatory and functional breaches in the application Provide main coverage in the Follow The Sun support model: perform regular checks and hando...

Duties and Responsibilities: As part of the team, you will:As a L2/L1 application support specialist having experience in Windows/Linux, SQL, UNIX, Scripts, python Node JS (Code understanding/debugging/Development)Open to work under 24*7 model and other holidays as required by the business Good to have the ability to identity the front end/back end issuesRespond to customer inquiries and assist in troubleshooting and resolving challenges Prioritizing the workload of the Application Support teamAble to work on Metrics and Reports Managing the Issue Management Process and Reviewing potential areas for service improvement Providing technical leadership and input on application/infrastructure ga...