Senior Student Advisor

As an Overseas Education Counsellor at this company, you will play a vital role in guiding students towards their academic and career aspirations. Your responsibilities will include: - Providing expert counselling to students about overseas education options in countries like Canada, USA, UK, Australia, New Zealand, Germany, Ireland, Dubai, and Singapore based on their academic profiles and career goals. - Guiding students and families through the entire student visa process for different countries while ensuring accuracy and compliance. - Coordinating the admission process by facilitating communication between students and the internal admissions team for timely submissions. - Acting as a communication bridge between students and internal teams to ensure smooth handling of application workflows. - Staying updated on admission processes, timelines, and documentation requirements for various study destinations. - Evaluating student profiles for eligibility based on partner institutions" admission criteria. - Resolving student queries related to applications, documentation, and visa processes. - Maintaining regular communication with walk-in clients and incoming leads to provide consistent guidance. - Following up with interested students to offer appropriate services and guide them through their application journey. - Coordinating with associates or clients to relay important information about application and visa procedures. - Keeping accurate records of client interactions, documentation, and application progress in CRM or internal tracking systems. - Liaising with the admission team to track offer letters, tuition fee receipts, and other time-sensitive documents. - Participating in training sessions conducted by international institutions to stay informed about courses, scholarships, and application updates. - Professionally counselling student walk-ins with country-specific and profile-based education options. - Handling incoming phone and online queries by providing detailed information about programs, countries, and next steps. - Ensuring consistent follow-ups with engaged students to convert leads into active applicants. - Supporting students in understanding visa filing procedures, timelines, and document readiness. - Collaborating with admissions and visa processing teams to ensure a seamless student experience. - Assisting in compiling and verifying required documents before submission to the application or visa teams. - Updating CRM systems with accurate student records, lead status, communication notes, and progress reports. Please note that this is a full-time, in-office role located in Chandigarh with no work-from-home provision available. Interested candidates can share their CV at hr@thesfedu.com.,