Senior Student Advisor

As a part of MBA ESG, your key responsibilities will include: - Admissions & Counseling: - Counsel prospective students and parents on programs, eligibility, admission process, scholarships, and career pathways. - Respond to inquiries via phone, email, walk-ins, and online channels in a timely and professional manner. - Conduct information sessions, presentations, and admission events. - Application & Enrollment Management: - Manage the application process from inquiry to enrollment. - Review application forms, verify documents, and coordinate entrance exams/interviews if required. - Ensure timely follow-ups with applicants to maximize conversion rates. - Maintain accurate admission records in the CRM/ERP system. - Outreach & Marketing Support: - Coordinate with schools, colleges, consultants, and corporate partners for student outreach. - Participate in education fairs, seminars, and promotional events. - Collaborate with the marketing team for campaigns, digital promotions, and lead generation. - Reporting & Compliance: - Track and report admissions metrics (leads, conversions, enrollments, etc.). - Ensure adherence to admission policies, regulatory guidelines, and quality standards. - Provide regular updates to the Manager Admissions on performance against targets. - Team & Process Support: - Support training and mentoring of admission counselors/executives. - Assist in developing and improving admission processes and student experience. In terms of qualifications and skills, you should have: - A Bachelors or Masters degree in Education, Business, Marketing, or a related field. - 3-6 years of experience in admissions, student counseling, or the education sector. - Strong communication, interpersonal, and presentation skills. - A customer-focused approach with a proactive and target-driven mindset.,