What your main responsibilities are
The Lead Analyst provides support across multiple departments that impacts revenue and profitability across the organization. This position plays a key role in the implementation of pricing strategies and policies through the use of various analytical and data intelligence framework. The Lead Analyst acts as a lead within the Pricing organization, developing recommendations based on quantitative and qualitative analysis, and may be called to present to senior level management across the organization.
Responsibilities:
Commercial:
- Pricing Strategy: Work closely with sales and marketing personnel to develop and enact competitive pricing strategies. Deep dive into customer business, RFP requirements and FedEx competitive position to optimize profitability & win ratio. Devise strategies to retain current business and bring new incremental business while meeting profit requirements
- Customer insights: Develop understanding on customers, market segments, and competitive landscape/ industry trends. analyse customer transactional data and develop comprehensive insights on customer to optimize product/ service offering & value proposition, and to drive pricing decisions
- Governance: Develop policies & procedures for pricing analysis & approvals. Understand price boundaries, floor & target price setting and ensure to have adequate internal controls & compliance mechanism, to prevent revenue leakage. Bring forward risk & benefits through analysis and get required approvals
- Pricing models/ analysis: Good understanding on pricing models/ systems, revenue & cost structures, contribution & operating margins and P&L views; develop & enhance pricing models. Provide pricing recommendations to the commercial organization with supporting analysis
Stakeholder management:
- Manage, develop and sustain effective working relations with stakeholders; understands the roles of other functions and builds an effective network of contacts across key departments
- Ability to work interactively with sales teams and regional pricing teams across time zones for delegation, feedback and process approvals
- Take ownership and accountability for end-to-end deal execution; coordinate/ partner with cross-functional teams globally and ensure timely delivery of high quality outputs
- Customer focused, ability to network & influence, and driven to achieve high quality results
- Excellent communication skills, able to communicate with people across all levels including senior management/ leadership
- Ability to work under pressure, prioritize & meet coinciding timelines for multiple business critical deliverables
Process transformation:
- Identify process gaps and develop them into improvement opportunities; transform various business processes to enhance efficiency, productivity & customer experience
- Develop efficient processes & systems while ensuring internal controls & compliance
- Good to have understanding on six sigma / quality driven framework and relevant tools
Analytical solutions:
- Translate business needs into functional requirements, develop use cases/ user stories
- Good to have understanding on agile framework, solution architectures, databases, PL/ SQL, Teradata and advanced Excel
- Identify relevant KPIs / metrics for business performance and develop dashboard/ reports
Project management:
- Excellent project management, multi-tasking and organizational skills
- Monitoring progress of key deliverables and milestones, ensure quick turnaround and meeting timelines
- Good to have understanding on PMP framework, preparing Gantt charts & detailed project plans
Core Competencies, Knowledge, Professional Experience:
- Understanding of US Enterprise Pricing/SAM Pricing in line with commercial strategy to achieve overall revenue objective
- Business planning and financial modelling skills
- 4+ years of working experience on all US OpCos Pricing FXE, FXG, FXF
- Provide recommendations to business partners and management on broad range of business critical topics
- Certification in QDM Expert to effectively manage Enterprise wide initiatives
- Certification in AiM would be preferred to work as a lead and provide the required support to Mgmt.
- Coach and mentor team members on complex pricing proposals
- At least 6+ years of experience of which 4+ years in Strategic Pricing role
- Should have extensive experience working on complex pricing bids for US Enterprise/SAM customers
- Thought leader with strategic mindset and broad global business outlook
- MBA in Marketing/Finance from top Tier institute required