Senior Specialist

Senior Specialist - Employee Relation Role Summary:

The Incumbent will be responsible as an individual contributor managing HR Service delivery on the across R1 Locations providing proactive HR support to the assigned business site/location associates, leaders and HR Business Partners.

The incumbent may also be involved on a variety of ER Programs, policies and practices that minimize corporate risk.

Roles and Responsibilities

• ER Service Delivery across the R1 locations via Service Now query management, tiering support and other sources.
• Design and lead structured listening posts, employee skips, focus group discussions.
• Proactive management and resolution of employee grievances and queries.
• Support business leaders in conducting constructive and progressive performance management discussions
• Work closely with the Business leaders to support performance improvement issues by collecting information and participating in reviewing performance improvement documents and making recommendations.
• Assist in management of ER cases including, disciplinary issues, grievances, involuntary exits, leave of absence, sensitive and/or high risk matters to successful closure
• Ensure consistency in approach and resolution on employee concerns with high quality documentation/report preparation.
• Report out ER cases monthly via the internal tracking log for the site.
• Connect with HR Business Partners and other ER Advisors as necessary to keep them informed with progress of employee relations matters on site.
• Share Data Insights at Site level from trends observed via Various Focus Groups, listening posts, ER Case logs, etc.
• Take an active role in implementation and communication of policies, procedures, programs.
• HR Projects

Key Competencies –

• Proven Employee Relations and/or HR Business Partner experience
• Ability to prioritize, execute programs and transactions in a fast paced environment.
• Excellent written, verbal communication, interpersonal skills
• Strong customer focus with an understanding of strategic business viewpoint.
• Strong Coaching and Influencing skills.
• Preferred 5-7 years of work experience.