Senior Specialist, IT Training & Document Management

4 - 6 years

7 - 11 Lacs

Posted:2 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

At BMS, digital innovation and Information Technology are central to our vision of transforming patients lives through science. To accelerate our ability to serve patients around the world, we must unleash the power of technology. We are committed to being at the forefront of transforming the way medicine is made and delivered by harnessing the power of computer and data science, artificial intelligence, and other technologies to promote scientific discovery, faster decision making, and enhanced patient care.
If you want an exciting and rewarding career that is meaningful, consider joining our diverse team!
Key Responsibilities
  • Develops and delivers training material, in the form of e-Learnings or Read and Understand courses and curriculums.
  • Provides oversight of BMS Global IT Procedural Documents and associated training.
  • Supports integration efforts for heritage IT Procedural Documents as necessary.
  • Provides subject matter expertise for training and document management to represent delivery needs for tools, including supported modules within BMS ServiceNow.
  • Develop metrics and reports for IT procedural documentation and training, for BMS ITLT, executives and stakeholders within IT, including suppliers working on behalf of BMS IT.
  • Manages the development and continuing maintenance of the BMS IT Procedural Document portal.
  • Provide mentorship to junior team members. Represents team on program or project teams
  • Lead training workshops in CSV for validation leads and provide coaching for CSV teams in the application of regulations, CSV procedural documents, templates, and tools.
  • Maintain awareness of Culture of Excellence across BMS.
Qualifications & Experience
  • Bachelor s in information technology, Quality or Science or equivalent experience.
  • 4-6 years of experience in Information Technology, training and/or document management
  • Experience leveraging ServiceNow, document management and training delivery technologies (e. g., Articulate)
  • Prefer Pharma and/or biotech experience in a training or document management role.
  • Ability to make decisions while understanding the role of document and training management within the broader IT organization.
  • Applies a continuous improvement mindset in enhancing efficiency, quality and effectiveness.
  • Demonstrates understanding of performance metrics driving team goals. Applies knowledge of external environment and implications on team goals and strategies.
  • Able to review multiple factors of data and can effectively organize information to compare and assess short and long-term implications. Can create a well-developed recommendation and sound actions.
  • Demonstrated ability to effectively communicate to a diverse audience at multiple levels across the organization.
  • Demonstrated ability to influence, collaborate, and communicate directly with stakeholders.

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Bristol Myers Squibb logo
Bristol Myers Squibb

Pharmaceutical Manufacturing

Lawrence Township NJ

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