Senior Specialist, Business Consulting

Job Description

Collaborate directly with the Info Governance & Stewardship Lead and IT in designing effective workflows of information, data sources for Digital Solutions that enable business processes within the GSMG / GWES organizations. Oversee and monitor effectiveness of digitally enabled business workflows that drive user experience and ensure compliance with governance policies. Gather feedback from end-users to understand their needs and challenges related to information governance processes. Collaborate with various departments (e.g., IT, Legal, Compliance and MDM) to ensure alignment on impacts/information needs related to proposed workflow changes within digital solutions. Develop training materials and lead sessions for DS&I end-users on new/existing workflows and digital tools related to information governance Establish key performance indicators (KPIs) to measure the effectiveness of digitally enabled business process workflows and impact on end-user experience. Also, identify continuous improvements opportunities. Lead change management efforts related to new workflows and digital tools, ensuring that stakeholders within the GSMG / GWES organization are engaged and informed throughout the process. Develop and maintain strong relationships with leadership and stakeholders to achieve key objectives and deliverables. Education & Experience Requirements Minimum of 4-6 years of Procurement, Business Process, Data & Analytics, Data Management Sourcing and/or Contracting experience. Strong business acumen and knowledge of business processes supported by transaction processing capabilities. Fluency in English language plus one additional language preferred (French, Italian, Spanish, German, Portuguese) Bachelor s Degree in Business, Information Technology, Supply Chain Management, or related field. Technical & Interpersonal Skills Requirements Proven background and track record of successfully supporting implementation of workflow solutions and managing change initiatives Demonstrated ability to partner with business stakeholders/leaders and navigate across conflicting priorities to balance critical tactical and strategic needs. Understanding of UX principles to ensure that workflows are user-friendly and meet the needs of end-users. Familiarity with workflow management software and tools, as well as understanding of relevant technologies (e.g., automation tools, procurement transactional systems). Self-motivated, value-oriented with a mindset of continuous learning. Experience managing and motivating multiple teams; Excellent communication and presentation skills for a wide range of audiences. Excellent communication and presentation skills for a wide range of audiences, from entry-level associates to director-level leaders. Experience leading change in an organization. Physical Position Requirements Ability to travel domestically and internationally for business meetings, workshops and leadership meetings. Travel expectations can be up to 10% of the time.