Senior Specialist, BI Solution Design & Transformation

What youll be DOING

What will your essential responsibilities include?

• Technical Leadership & Expertise: Demonstrate advanced knowledge and act as the go-to subject matter expert in developing and implementing global BI reporting solutions. Ensure solutions are aligned with best practices, customer needs, and efficient use of data assets and resources.
• Customer Engagement & Requirements Gathering: Possess robust interpersonal skills to work directly with business stakeholders, accurately capture and analyze requirements, design tailored BI solutions, and troubleshoot issues effectively. Prioritize tasks based on deep understanding of customer needs.
• Industry Best Practice & Governance: Apply industry-leading techniques to ensure BI platforms are well-governed, secure, and optimized. Incorporate AI capabilities into BI solutions, including design, testing, deployment, and continuous improvement processes.
• Training & Enablement: Develop and deliver training programs to empower the business to self-serve BI demands. Manage and maintain relevant BI tools to support ongoing user needs and self-sufficiency.
• Cross-Functional Collaboration: Build effective partnerships with teams within Global Technology, Transformation & Change Delivery, Group, and other relevant units to support project delivery and ongoing business operations.
• Customer-Centric Mindset: Foster a customer-first approach by prioritizing excellent service delivery to business stakeholders and ensuring solutions meet their evolving needs.

You will report to Division Lead, BI Solution Design & Transformation.

What you will BRING

Were looking for someone who has these abilities and skills:

Required Skills and Abilities:

• Business & Insurance Acumen: Deep understanding of insurance metrics (financial and non-financial); incorporate this into BI solutions.
• Presentation & Storytelling: Effectively communicate insights and technical solutions to diverse audiences.
• Proficiency in Power BI & Digital Tools: Expert in Power BI, Power Apps, Power Automate, with experience in large, complex organizations.
• Data Modelling & Data Engineering: Mastery in data modelling best practices, SQL, data management, and data pipelines.
• AI & Data Science Integration: Experience with AI in BI, Power BI Copilot, LLMs, Databricks, Databricks Genie, and programming languages such as R, Python, PowerShell.
• Data Infrastructure & Integration: Knowledge of data architecture, integration difficulties, and long-term data strategy.
• Agile Methodologies & Tools: Ability to operate within agile teams using Jira and other workflow tools.
• Digital & Data-Driven Mindset: Passionate about digital transformation, data, and AI-driven innovation.
• Self-Leadership & Strategic Thinking: Resilient work ethic, capable of leading solutions and inspiring team members.
• Insurance & Metrics Knowledge: Understanding of insurance-specific metrics and their application within BI solutions.
• AI & Advanced Analytics: Use and development of AI in BI, including Power BI Copilot, LLM integrations, and connections with Databricks and Genie.
• Programming & Data Science Skills: Proficiency in R, Python, PowerShell, or other relevant programming languages.
• Operational Agility: Thrive in fast-paced, agile environments; adept at managing workflows through Jira and similar tools.
• Insurance Industry Experience: Experience working within the insurance sector, understanding both financial and non-financial metrics, and their application in business intelligence.

Desired Skills and Abilities:

• Customer Centricity: Prioritize stakeholder needs; develop training programs to promote self-service BI.
• Cross-Functional Collaboration: Build effective relationships across global teams; collaborate proactively on projects and operations.
• Analytical & Strategic Mindset: Analyze complex requirements; design solutions aligned with strategic and long-term goals.
• Performance Excellence: Deliver solutions adhering to best practices, ensuring security, governance, and optimal performance.
• Resilience: Adapt to changing environments; troubleshoot and resolve issues efficiently.
• Growth Mindset: Keep abreast of emerging technologies like AI, Power BI Copilot, LLMs, and data engineering tools; foster continuous learning.