Adobe Experience Manager Guides team is looking for a Solution Consultant with strong technical skills. In this position, the Solution Consultant will serve as the product expert assisting various collaborators such as customers, partners, and sales.
The Solution Consultant will code product integrations, sample implementations and custom demos to assist the Account Executives during the sales cycle.
The Solution Consultant will partner with Customer Success Manager to provide consulting support to customers on their implementation cycle from design, review, test to launch phase.
What you'll do
- Build mini applications based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client.
- Provide consultation during the post-sales implementation of the product for customers. This will involve understanding business requirements, reviewing system design, mapping requirements to product features and designing a viable implementation plan. This will require deep technical understanding of large enterprises systems and CMS applications.
- Answer all technical, infrastructure and DevOps related questions during the complete customer cycle from sales to successful deployment.
- Present product demonstrations via web conference and onsite at client offices.
- Work with cross-functional teams to identify and resolve technical or related issues in the pre-and post-sales environments to remove potential impediments to sales and to support customer satisfaction, renewal and other metrics and targets.
What you need to succeed
- BTech or MTech in Computer Science
- Hands on with coding and familiarity with Java and web technologies like JavaScript, HTTP, REST, HTML5, XML
- Must have: Previous experience with Adobe Experience Manager (CQ, AEM 6.x, cloud services)
- 7-8 years of experience in Solution Consulting or development role
- Outstanding presentation skills and client-facing experience
- Ability to develop creative solutions to problems
- Outstanding organizational, presentation, and communication skills
- Must be self-managed, responsive, and dedicated to customer support